AI Rankings · communications api and cpaas providers · Australia
Optus, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for communications API and CPaaS providers, Optus came up in 24 of 180 answers. That puts it #10 of the 108 companies AI named in Australia.
In 15 of those 24 answers AI recommended it. In the other 9 it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #10of 108 | 13% | 63% | 5.0 | 16 of 60 |
 ChatGPT | #15of 69 | 10% | 67% | 6.5 | 6 of 60 |
 Gemini | #7of 78 | 17% | 50% | 4.4 | 10 of 60 |
 Google AI Mode | #12of 58 | 13% | 75% | 4.6 | 8 of 60 |
Gemini names Optus most often, ChatGPT least. Twilio leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Twilio116 answers ahead of you | 78% | 77% | 80% | 77% |
| 7 | Telstra10 answers ahead of you | 19% | 22% | 18% | 17% |
| 8 | Kudosity9 answers ahead of you | 18% | 22% | 13% | 20% |
| 9 | Texto1 answer ahead of you | 14% | 7% | 13% | 22% |
| 10 | Optusyou | 13% | 10% | 17% | 13% |
Texto is 1 answer ahead of you, Infobip 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Optus when they named it, word for word, from the October 2026 answers.
Optus CPaaS: Backed by its own robust mobile network infrastructure, Optus provides carrier-grade reliability paired with local Australian data sovereignty
Backed by its own robust mobile network infrastructure, Optus provides carrier-grade reliability paired with local Australian data sovereignty.
Their APIs handle heavy integration loads (via Salesforce, Microsoft Dynamics, etc.) while maintaining high throughput during retail and ticketing surges.
AI states 28 facts about Optus
In the October 2026 answers, AI describes your company in 28 statements: 26 about the service and 2 about ownership.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 28 in Findrix →What to do with this report
Get named where you are not
Optus appeared in 16 of the 60 buyer questions. Findrix runs the other 44 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 28 facts about Optus. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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