AI Rankings · contact centre communications platforms · Australia
HubSpot, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for contact centre communications platforms, HubSpot came up in 27 of 180 answers. That puts it #11 of the 177 companies AI named in Australia.
In 7 of those 27 answers AI recommended it. In the other 20 it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #11of 177 | 15% | 26% | 7.5 | 20 of 60 |
 ChatGPT | #19of 100 | 5% | 0% | 9.7 | 3 of 60 |
 Gemini | #11of 102 | 15% | 33% | 8.1 | 9 of 60 |
 Google AI Mode | #8of 84 | 25% | 27% | 6.7 | 15 of 60 |
Google AI Mode names HubSpot most often, ChatGPT least. Genesys Cloud CX leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Genesys Cloud CX101 answers ahead of you | 71% | 63% | 77% | 73% |
| 8 | Dialpad11 answers ahead of you | 21% | 17% | 15% | 32% |
| 9 | Five97 answers ahead of you | 19% | 37% | 8% | 12% |
| 10 | Salesforce6 answers ahead of you | 18% | 8% | 20% | 27% |
| 11 | HubSpotyou | 15% | 5% | 15% | 25% |
Salesforce is 6 answers ahead of you, Telstra 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described HubSpot when they named it, word for word, from the October 2026 answers.
…Salestrekker or Mercury Nexus) or a general-purpose CRM (like HubSpot or Salesforce)
Excellent for marketing and sales-led setups, featuring customizable chatflows where native AI/bots qualify visitors and route chats based on collected data to specific regional or departmental human teams.
Features a shared conversational inbox that centralises email, live chat, and connected messaging channels, and integrates smoothly with partner VoIP/calling extensions for a unified timeline view Full Customer Context.
AI states 4 facts about HubSpot
In the October 2026 answers, AI describes your company in 4 statements: 3 about the service and 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 4 in Findrix →What to do with this report
Get named where you are not
HubSpot appeared in 20 of the 60 buyer questions. Findrix runs the other 40 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 4 facts about HubSpot. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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