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AI Rankings · contact centre communications platforms · Australia

Mitel MiContact Centre, according to AI (October 2026)

mitel.com

When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for contact centre communications platforms, Mitel MiContact Centre came up in 1 of 180 answers. That puts it #134 of the 177 companies AI named in Australia.

Every time it came up, AI recommended it rather than just mentioning it.

  • 60 buyer questions
  • 180 answers read
  • 3 engines

Where you stand

Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.

EngineRankMention rateRecommendation rateAverage positionQuestions you appear in
All 3 engines#134of 1771%100%4.01 of 60
ChatGPT0 of 60
Gemini#87of 1022%100%4.01 of 60
Google AI Mode0 of 60

Genesys Cloud CX leads on all 3 engines.

Named instead of you

The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.

RankcompanyMention rateChatGPTGeminiGoogle AI Mode
1Genesys Cloud CX127 answers ahead of you71%63%77%73%
131Meddlelevel with you1%2%
132Metcom Cloud Voice AIlevel with you1%2%
133MightyCalllevel with you1%2%
134Mitel MiContact Centreyou1%2%

MightyCall is level with you, NectarGPT / Nectar CX level with you.

See, question by question, who took the spot →

In AI’s own words

How the engines described Mitel MiContact Centre when they named it, word for word, from the October 2026 answers.

Mitel MiContact Centre (Via Local Australian Integrators) Onshore Storage: Often deployed via managed service providers and specialized Australian enterprise telecommunication integrators (such as …

Gemini

Can be deployed locally on-premises, in private Australian hosting clouds, or via sovereign partner architectures.

Gemini

AI states 1 facts about Mitel MiContact Centre

In the October 2026 answers, AI describes your company in 1 statements: 1 about other things.

Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.

Check all 1 in Findrix →

What to do with this report

  1. Get named where you are not

    Mitel MiContact Centre appeared in 1 of the 60 buyer questions. Findrix runs the other 59 for you and shows who AI names there instead, and which sites got them the spot.

  2. Fix what AI gets wrong

    AI states 1 facts about Mitel MiContact Centre. Findrix puts each one next to your own facts and writes the correction email for you to send.

  3. Watch it move

    In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.

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