AI Rankings · field service management software · Australia
ServiceTitan, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for field service management software, ServiceTitan came up in 15 of 180 answers. That puts it #11 of the 142 companies AI named in Australia.
In 6 of those 15 answers AI recommended it. In the other 9 it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #11of 142 | 8% | 40% | 2.3 | 12 of 60 |
 ChatGPT | #28of 88 | 2% | 0% | 4.0 | 1 of 60 |
 Gemini | #14of 64 | 8% | 20% | 1.6 | 5 of 60 |
 Google AI Mode | #9of 48 | 15% | 56% | 2.6 | 9 of 60 |
Google AI Mode names ServiceTitan most often, ChatGPT least. Simpro leads on Gemini and Google AI Mode. ServiceM8 leads on ChatGPT.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Simpro122 answers ahead of you | 76% | 70% | 72% | 87% |
| 8 | Fieldmagic9 answers ahead of you | 13% | 8% | 22% | 10% |
| 9 | Salesforce Field Service5 answers ahead of you | 11% | 5% | 13% | 15% |
| 10 | Taskr4 answers ahead of you | 11% | 13% | 8% | 10% |
| 11 | ServiceTitanyou | 8% | 2% | 8% | 15% |
Taskr is 4 answers ahead of you, FieldInsight 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described ServiceTitan when they named it, word for word, from the October 2026 answers.
ServiceTitan: Increasingly popular for service-led and residential/commercial electrical businesses that want high-powered dispatching, mobile pricebooks, automated customer booking, and…
Increasingly popular for service-led and residential/commercial electrical businesses that want high-powered dispatching, mobile pricebooks, automated customer booking, and streamlined payment collection.
Though global, it operates heavily in AUS/NZ now and features a robust "Required Forms" engine where you can mandate and dynamically update safety checklists that techs must complete on their mobile app before closing out a job.
AI states 8 facts about ServiceTitan
In the October 2026 answers, AI describes your company in 8 statements: 8 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 8 in Findrix →What to do with this report
Get named where you are not
ServiceTitan appeared in 12 of the 60 buyer questions. Findrix runs the other 48 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 8 facts about ServiceTitan. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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