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AI Rankings · it support and managed service providers for small business · Australia

Jim's I.T., according to AI (October 2026)

jimsit.com.au

When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers for small business, Jim's I.T. came up in 11 of 180 answers. That puts it #3 of the 7 companies AI named in Australia.

In 9 of those 11 answers AI recommended it. In the other 2 it only mentioned it.

  • 60 buyer questions
  • 180 answers read
  • 3 engines

Where you stand

Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.

EngineRankMention rateRecommendation rateAverage positionQuestions you appear in
All 3 engines#3of 76%82%3.29 of 60
ChatGPT#2of 610%Most recommended67%4.06 of 60
Gemini#3of 47%Most recommended100%2.04 of 60
Google AI Mode#4of 52%100%3.01 of 60

ChatGPT names Jim's I.T. most often, Google AI Mode least. Computer Troubleshooters Australia leads on all 3 engines.

Named instead of you

Those named above you, you, and the three named right below you. Share of answers that name each one, overall and on each engine.

RankcompanyMention rateChatGPTGeminiGoogle AI Mode
1Computer Troubleshooters Australia26 answers ahead of you21%27%20%15%
2Geeks2U9 answers ahead of you11%7%13%13%
3Jim's I.T.you6%10%7%2%
4Telstra Enterprise & NBN Business Networks8 answers behind you2%2%3%
5Computer Doctors9 answers behind you1%2%2%
6CGI10 answers behind you1%2%

Geeks2U is 9 answers ahead of you, Telstra Enterprise & NBN Business Networks 8 behind, Computer Doctors 9 behind.

See, question by question, who took the spot →

In AI’s own words

How the engines described Jim's I.T. when they named it, word for word, from the October 2026 answers.

In Australia, the IT support franchise landscape is structured somewhat uniquely compared to standalone Managed Service Providers (MSPs)

Gemini

Historical ABN records confirm Victorian Jim's Computer Services operations, but that doesn't establish current hospitality-specialist capability.

ChatGPT

Part of the massive Jim's franchise network.

Gemini

AI states 22 facts about Jim's I.T.

In the October 2026 answers, AI describes your company in 22 statements: 11 about the service, 6 about history, 2 about prices, 2 about ownership and 1 about other things.

Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.

Check all 22 in Findrix →

Your “Top 3 in AI answers” badge

ChatGPT and Gemini put Jim's I.T. in their top 3 for Australia. That earns the badge for your website: it names the engine, links to the ranking and updates itself.

Findrix AI Rankings badge · IT support and managed service providers for small business in AustraliaFindrix AI Rankings badge · IT support and managed service providers for small business in AustraliaFindrix AI Rankings badge · IT support and managed service providers for small business in AustraliaFindrix AI Rankings badge · IT support and managed service providers for small business in Australia
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What to do with this report

  1. Get named where you are not

    Jim's I.T. appeared in 9 of the 60 buyer questions. Findrix runs the other 51 for you and shows who AI names there instead, and which sites got them the spot.

  2. Fix what AI gets wrong

    AI states 22 facts about Jim's I.T.. Findrix puts each one next to your own facts and writes the correction email for you to send.

  3. Watch it move

    In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.

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