AI Rankings · IT support and managed service providers (SMB) · Brisbane
Best IT support and managed service providers (SMB) in Brisbane, according to AI (October 2026)
We asked ChatGPT, Gemini and Google AI Mode 80 questions a buyer in Brisbane types when looking for IT support and managed service providers (SMB). The engines named 235 companies in Brisbane. TechPath is named most often, in 14% of answers, followed by Computer One (12%) and Geeks Brisbane (12%). 39 are named by all three engines.
The full list is below, ranked by how consistently each company is named.
80 buyer questions
240 answers read
3 engines
All 235 companies AI names in Brisbane
Click a company to open its full report: every answer that names it, where it stands in each one, and the sites behind every rival. Mentioned is the share of answers that name the company: all 240, one engine’s 80 in the engine columns. Green marks that engine’s 3 most recommended. A crossed circle means it never named the company. Click a heading to sort.
Before an engine names a company, it reads the web. These are the sites each engine cited most in its 80 answers for Brisbane, by the share of answers citing them.
ChatGPT
182 domains · 889 links overall
Source
Share
Links
jtit.com.au
16%
43
netcomp.com.au
14%
34
techsend.com.au
13%
22
computerone.com.au
11%
34
connectedplatforms.com.au
11%
22
geeksbrisbane.com.au
9%
16
ewanmeit.com.au
9%
19
synex.com.au
8%
15
minoit.com.au
8%
12
realbytes.au
8%
15
Gemini
64 domains · 424 links overall
Source
Share
Links
geeksbrisbane.com.au
9%
41
techpath.com.au
5%
20
crtnetworksolutions.com.au
5%
44
deployus.com.au
5%
18
ntq.com.au
4%
16
synex.com.au
4%
6
alltechco.com.au
4%
12
ewanmeit.com.au
3%
10
mspcorp.com.au
3%
6
jtit.com.au
3%
12
Google AI Mode
117 domains · 587 links overall
Source
Share
Links
seqit.com.au
11%
20
geeksbrisbane.com.au
11%
20
asquick.com.au
10%
22
techpath.com.au
10%
27
xcdit.com.au
8%
12
deployus.com.au
8%
10
au.linkedin.com
8%
14
outtask.com.au
6%
11
ipswichitservices.com.au
6%
16
techsend.com.au
5%
10
One thing stands out. ChatGPT cites company sites directly: jtit.com.au tops its list, so a company’s own pages decide whether it is named.
What to do with your row
Most recommendedTop 3 on an engine
Open your full report, then take the “Top 3 in AI answers” badge. It names the engine, it links back here, and it is free. Then keep the spot: Findrix tracks all three engines for your company and tells you when a rival moves in.
MentionedNamed, not recommended
Findrix shows you, answer by answer, who took the recommendation instead of you and which sites got them there. Your site becomes a numbered list of edits, and the next scan confirms each one.
Not namedMissing from all 240 answers
Findrix runs your buyers’ questions for your company and shows what AI says instead of you, with every wrong fact and the correction written for you.
Start free trial →Control your AI visibility · 7-day free trial · cancel anytime
What “Top 3 in AI answers” means
A company gets the badge when it is in the top 3 on any single engine, by how many of that engine’s answers recommend it, not just name it. The badge names the engine, so a company can hold it on Gemini and not on ChatGPT. In Brisbane that is Computer One, JTIT and Connected Platforms on ChatGPT. TechPath, Geeks Brisbane and Network Technologies Queensland (NTQ) on Gemini. TechPath, Geeks Brisbane and SEQ IT on Google AI Mode. 9 badges, 7 companies. A badge holder confirms its website inside the report and puts the badge on its site, and it links back to this page.
The 80 questions we asked
Every company was measured against the same 80 questions, asked the way a buyer types them, with no company name in the question. Grouped by how the question is asked: four kinds.
Use case (the job is named)
2 questions
Half our staff work from home now and we need an IT support provider in Toowong to keep their laptops and logins sorted.
Looking for an MSP around Nundah that sends a short monthly summary of what they fixed and what's coming up.
Alternatives (excluding the well-known)
the question asks for options outside the market leaders9 questions
Are there any managed IT providers near Sandgate that actually turn up on site each fortnight instead of only fixing things remotely?
Are there independent IT support companies around Caboolture that look after real estate agencies?
Which boutique IT support and managed service providers in Brisbane would suit a creative agency with a dozen designers?
+ 6 more questions in this group.
Criterion (price, reviews, support, integration)
a plain category question with one qualifier50 questions
We trade seven days a week, so who would you recommend for IT support in Chermside that covers weekends and public holidays?
Can you recommend a managed IT services provider in Brisbane that bills one flat fee a month so we can budget properly?
Who does small business IT support around Kenmore and can safely connect staff who use their own computers at home?
+ 47 more questions in this group.
Other phrasing
19 questions
Which managed IT provider near Acacia Ridge can have someone on call for our overnight freight shifts?
Running a five-person accounting practice, who offers managed IT services in Newmarket with properly tested offsite backups?
Looking for MSPs around Strathpine that can build a disaster recovery plan for a factory that can't afford a day offline.
+ 16 more questions in this group.
How we measure
Each of the 80 questions was asked once to ChatGPT, Gemini and Google AI Mode in October 2026: 240 answers. We read every answer and record which companies it names. A company’s share is the part of answers that name it. Different spellings of one company are merged into one row.
Left out: companies outside Brisbane, and names that aren’t it support and managed service providers (smb). A name AI gave without a website we could find is listed without a profile.
One run per question means a single answer moves a company at the bottom of the table by a point. Treat differences of 1 to 2% as noise and the top 20 as stable.
One email when the next run moves this list: who entered, who left, where you stand. No newsletter.
Questions about this ranking
Why isn’t my company listed?
Either no engine named it in the 240 answers we read, or it was named and we could not match it to a website. Search the list above. If it was named, its full report is ready. If it was never named, Findrix shows what AI says when buyers ask about IT support and managed service providers (SMB), which rivals it names instead, and a ranked list of fixes: the page, the edit, and the next scan ticks it off. It starts with the 7-day trial.
What is in the full report?
Everything we collected about the company: its position on each of ChatGPT, Gemini and Google AI Mode, recommended or only mentioned, its average position in the answer and what AI says about it word for word. It is free and open to anyone, no login. The “Top 3 in AI answers” badge goes on the company’s site when any engine puts it in its top 3.
Why would I subscribe if I am already listed?
This page is one snapshot. Findrix is where you control and grow your AI visibility over time: your own question set, 60 to 180 questions by plan, tracked for you and your rivals. On every answer you see recommended, only mentioned, or a rival, and which sites earned that rival the spot. Wrong facts come with the correction email written for you. Your site becomes a numbered plan: which page, what to change, confirmed by the next scan. A PDF report for you and your team. It starts with the 7-day trial.
Can I correct or remove my company’s listing?
Use Request a correction at the bottom of the page: we check the change against the answers and fix the listing. For anything else, write to us there too and we will look at it against your website.
ChatGPT
Gemini
Google AI Mode
