AI Rankings · it support and managed service providers (smb) · Canberra
CyberNova, according to AI (October 2026)
When a buyer in Canberra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), CyberNova came up in 11 of 240 answers. That puts it #19 of the 128 companies AI named in Canberra.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Canberra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #19of 128 | 5% | 100% | 2.8 | 11 of 80 |
 ChatGPT | #19of 96 | 6% | 100% | 3.2 | 5 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #16of 59 | 8% | 100% | 2.5 | 6 of 80 |
Google AI Mode names CyberNova most often, ChatGPT least. Empreus IT Support leads on ChatGPT. ASI Solutions leads on Gemini. Netier leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Netier45 answers ahead of you | 23% | 19% | 31% | 20% |
| 16 | NextGen Tech Solutions2 answers ahead of you | 5% | 1% | 6% | 9% |
| 17 | 4Data1 answer ahead of you | 5% | 8% | 6% | 1% |
| 18 | Quo Group1 answer ahead of you | 5% | 3% | 11% | 1% |
| 19 | CyberNovayou | 5% | 6% | 8% |
Quo Group is 1 answer ahead of you, Geeks IT Canberra level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described CyberNova when they named it, word for word, from the October 2026 answers.
CyberNova: Provides flat-rate monthly per-user structures designed to scale predictably as headcount grows, reducing surprise bills and aligning incentives toward proactive maintenance
Provides flat-rate monthly per-user structures designed to scale predictably as headcount grows, reducing surprise bills and aligning incentives toward proactive maintenance
CyberNova is unusually explicit about this model: its ad-hoc support is $180/hr, with no monthly fee, no contract and a 30-minute minimum, including remote and onsite support.
AI states 16 facts about CyberNova
In the October 2026 answers, AI describes your company in 16 statements: 11 about the service, 2 about prices, 2 about address and 1 about history.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 16 in Findrix →What to do with this report
Get named where you are not
CyberNova appeared in 11 of the 80 buyer questions. Findrix runs the other 69 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 16 facts about CyberNova. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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