AI Rankings · it support and managed service providers (smb) · Canberra
Help Me iT&D, according to AI (October 2026)
When a buyer in Canberra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Help Me iT&D came up in 24 of 240 answers. That puts it #10 of the 128 companies AI named in Canberra.
In 23 of those 24 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Canberra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #10of 128 | 10% | 96% | 2.6 | 18 of 80 |
 ChatGPT | #9of 96 | 14% | 91% | 2.9 | 11 of 80 |
 Gemini | #11of 63 | 6% | 100% | 2.6 | 5 of 80 |
 Google AI Mode | #12of 59 | 10% | 100% | 2.3 | 8 of 80 |
ChatGPT names Help Me iT&D most often, Gemini least. Empreus IT Support leads on ChatGPT. ASI Solutions leads on Gemini. Netier leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Netier32 answers ahead of you | 23% | 19% | 31% | 20% |
| 7 | Blue Arc IT Solutions3 answers ahead of you | 11% | 10% | 13% | 11% |
| 8 | Care Managed IT Services3 answers ahead of you | 11% | 18% | 5% | 11% |
| 9 | Think Technology Australia2 answers ahead of you | 11% | 19% | 1% | 13% |
| 10 | Help Me iT&Dyou | 10% | 14% | 6% | 10% |
Think Technology Australia is 2 answers ahead of you, F1 Solutions 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Help Me iT&D when they named it, word for word, from the October 2026 answers.
Canberra IT Services — They provide dedicated on-site and remote managed IT support geared specifically toward accounting practices in the ACT
They provide dedicated on-site and remote managed IT support geared specifically toward accounting practices in the ACT.
Their scope covers routine help desk ticketing, financial software troubleshooting, disaster recovery, and stringent network security compliance.
AI states 41 facts about Help Me iT&D
In the October 2026 answers, AI describes your company in 41 statements: 24 about the service, 7 about address, 3 about prices, 3 about ownership, 3 about history and 1 about hours.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 41 in Findrix →What to do with this report
Get named where you are not
Help Me iT&D appeared in 18 of the 80 buyer questions. Findrix runs the other 62 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 41 facts about Help Me iT&D. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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