AI Rankings · it support and managed service providers (smb) · Canberra
The IT Guys, according to AI (October 2026)
When a buyer in Canberra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), The IT Guys came up in 2 of 240 answers. That puts it #75 of the 128 companies AI named in Canberra.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Canberra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #75of 128 | 1% | 100% | 3.0 | 2 of 80 |
 ChatGPT | 0 of 80 | ||||
 Gemini | #52of 63 | 1% | 100% | 2.0 | 1 of 80 |
 Google AI Mode | #51of 59 | 1% | 100% | 4.0 | 1 of 80 |
Empreus IT Support leads on ChatGPT. ASI Solutions leads on Gemini. Netier leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Netier54 answers ahead of you | 23% | 19% | 31% | 20% |
| 72 | ResolveIT Limitedlevel with you | 1% | 3% | ||
| 73 | Strategic Cyberlevel with you | 1% | 1% | 1% | |
| 74 | Techom Systemslevel with you | 1% | 3% | ||
| 75 | The IT Guysyou | 1% | 1% | 1% |
Techom Systems is level with you, Virtual IT Group level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described The IT Guys when they named it, word for word, from the October 2026 answers.
The IT Guys — Deliver dedicated onsite IT support and field services explicitly covering Kingston and the ACT, ensuring that hands-on technical escalation is handled by onshore, local personnel
Deliver dedicated onsite IT support and field services explicitly covering Kingston and the ACT, ensuring that hands-on technical escalation is handled by onshore, local personnel.
Offers dedicated business computer repairs, network deployment, and on-demand onsite technical support covering all suburbs across the ACT.
AI states 2 facts about The IT Guys
In the October 2026 answers, AI describes your company in 2 statements: 2 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 2 in Findrix →What to do with this report
Get named where you are not
The IT Guys appeared in 2 of the 80 buyer questions. Findrix runs the other 78 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 2 facts about The IT Guys. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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