AI Rankings · it support and managed service providers (smb) · Gold Coast
Crystal IT, according to AI (October 2026)
When a buyer in Gold Coast asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Crystal IT came up in 2 of 240 answers. That puts it #72 of the 134 companies AI named in Gold Coast.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Gold Coast. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #72of 134 | 1% | 100% | 3.5 | 2 of 80 |
 ChatGPT | #70of 93 | 1% | 100% | 3.0 | 1 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #58of 73 | 1% | 100% | 4.0 | 1 of 80 |
GCIT leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | GCIT93 answers ahead of you | 40% | 60% | 36% | 23% |
| 69 | AMBR ITlevel with you | 1% | 3% | ||
| 70 | Anspiredlevel with you | 1% | 1% | 1% | |
| 71 | Coastline Computer Serviceslevel with you | 1% | 1% | 1% | |
| 72 | Crystal ITyou | 1% | 1% | 1% |
Coastline Computer Services is level with you, DB Technologies level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Crystal IT when they named it, word for word, from the October 2026 answers.
Crystal IT — Established Gold Coast MSP offering Microsoft 365, Exchange, SharePoint, Google Workspace and cloud backup/backup-recovery services. bcom ICT — Worth considering if you want a…
Established Gold Coast MSP offering Microsoft 365, Exchange, SharePoint, Google Workspace and cloud backup/backup-recovery services.
Crystal IT — A Gold Coast-based IT consultancy operating since 1998 that explicitly provides business cloud tools, multi-factor authentication, and Crystal IT Password Management deployment for small-to-medium enterprises.
AI states 2 facts about Crystal IT
In the October 2026 answers, AI describes your company in 2 statements: 1 about the service and 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 2 in Findrix →What to do with this report
Get named where you are not
Crystal IT appeared in 2 of the 80 buyer questions. Findrix runs the other 78 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 2 facts about Crystal IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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