AI Rankings · it support and managed service providers (smb) · Gold Coast
Mercury IT, according to AI (October 2026)
When a buyer in Gold Coast asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Mercury IT came up in 6 of 240 answers. That puts it #36 of the 134 companies AI named in Gold Coast.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Gold Coast. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #36of 134 | 3% | 100% | 2.2 | 6 of 80 |
 ChatGPT | #46of 93 | 3% | 100% | 2.0 | 2 of 80 |
 Gemini | #43of 68 | 1% | 100% | 1.0 | 1 of 80 |
 Google AI Mode | #23of 73 | 4% | 100% | 2.7 | 3 of 80 |
Google AI Mode names Mercury IT most often, Gemini least. GCIT leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | GCIT89 answers ahead of you | 40% | 60% | 36% | 23% |
| 33 | Complete IT1 answer ahead of you | 3% | 4% | 5% | |
| 34 | Matrix Solutions1 answer ahead of you | 3% | 6% | 3% | |
| 35 | Hutchison IT Solutionslevel with you | 3% | 3% | 5% | |
| 36 | Mercury ITyou | 3% | 3% | 1% | 4% |
Hutchison IT Solutions is level with you, MultiTech IT level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Mercury IT when they named it, word for word, from the October 2026 answers.
Mercury IT 4.5 (21) Computer support and services OpenArundel QLD Call Directions Website Located in Arundel and servicing the wider Gold Coast region, they provide 24/7 incident response support…
Located in Arundel and servicing the wider Gold Coast region, they provide 24/7 incident response support (particularly tailored for managed security and critical infrastructure clients), reducing critical downtime outside standard operating hours.
they provide 24/7 incident response support (particularly tailored for managed security and critical infrastructure clients), reducing critical downtime outside standard operating hours.
AI states 8 facts about Mercury IT
In the October 2026 answers, AI describes your company in 8 statements: 3 about the service, 2 about address, 2 about team and 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 8 in Findrix →What to do with this report
Get named where you are not
Mercury IT appeared in 6 of the 80 buyer questions. Findrix runs the other 74 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 8 facts about Mercury IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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