AI Rankings · it support and managed service providers (smb) · Newcastle
Syntrex, according to AI (October 2026)
When a buyer in Newcastle asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Syntrex came up in 6 of 240 answers. That puts it #36 of the 102 companies AI named in Newcastle.
In 5 of those 6 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Newcastle. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #36of 102 | 3% | 83% | 4.5 | 5 of 80 |
 ChatGPT | #28of 74 | 5% | 75% | 5.5 | 4 of 80 |
 Gemini | #36of 49 | 1% | 100% | 3.0 | 1 of 80 |
 Google AI Mode | #40of 57 | 1% | 100% | 2.0 | 1 of 80 |
ChatGPT names Syntrex most often, Google AI Mode least. Myrtec leads on ChatGPT and Gemini. Chewing IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Myrtec57 answers ahead of you | 26% | 30% | 33% | 16% |
| 33 | Computer Troubleshooters Charlestown1 answer ahead of you | 3% | 1% | 8% | |
| 34 | Nettkolevel with you | 3% | 4% | 3% | 1% |
| 35 | New Era Technologylevel with you | 3% | 3% | 3% | 3% |
| 36 | Syntrexyou | 3% | 5% | 1% | 1% |
New Era Technology is level with you, DBM Technology 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Syntrex when they named it, word for word, from the October 2026 answers.
Syntrex — Not Newcastle-based, but they specifically describe supporting Hunter hospitality businesses and managing POS, booking systems, guest Wi-Fi and back-office IT
Not Newcastle-based, but they specifically describe supporting Hunter hospitality businesses and managing POS, booking systems, guest Wi-Fi and back-office IT.
They offer fixed-price managed plans and recurring onsite visits for Hunter clients.
AI states 9 facts about Syntrex
In the October 2026 answers, AI describes your company in 9 statements: 7 about the service, 1 about prices and 1 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 9 in Findrix →What to do with this report
Get named where you are not
Syntrex appeared in 5 of the 80 buyer questions. Findrix runs the other 75 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 9 facts about Syntrex. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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