AI Rankings · it support and managed service providers (smb) · Newcastle
Zeno IT, according to AI (October 2026)
When a buyer in Newcastle asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Zeno IT came up in 2 of 240 answers. That puts it #64 of the 102 companies AI named in Newcastle.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Newcastle. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #64of 102 | 1% | 100% | 3.5 | 1 of 80 |
 ChatGPT | #54of 74 | 1% | 100% | 4.0 | 1 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #47of 57 | 1% | 100% | 3.0 | 1 of 80 |
Myrtec leads on ChatGPT and Gemini. Chewing IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Myrtec61 answers ahead of you | 26% | 30% | 33% | 16% |
| 61 | Pinpoint IT Australia Pty Limitedlevel with you | 1% | 1% | 1% | |
| 62 | PRO IT Newcastlelevel with you | 1% | 3% | ||
| 63 | The Missing Linklevel with you | 1% | 3% | ||
| 64 | Zeno ITyou | 1% | 1% | 1% |
The Missing Link is level with you, 13hitech Labs 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Zeno IT when they named it, word for word, from the October 2026 answers.
IC-Solutionsic-solutions.com.au Zeno IT — not necessarily Newcastle-based, but particularly interesting for charities
Frequently works with regional and state-wide not-for-profits operating in the Hunter and Newcastle areas (such as community support and employment networks), providing endpoint security, M365 management, and helpdesk support.
not necessarily Newcastle-based
AI states 3 facts about Zeno IT
In the October 2026 answers, AI describes your company in 3 statements: 2 about the service and 1 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 3 in Findrix →What to do with this report
Get named where you are not
Zeno IT appeared in 1 of the 80 buyer questions. Findrix runs the other 79 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 3 facts about Zeno IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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