AI Rankings · it support and managed service providers (smb) · Sydney
itGlobal, according to AI (October 2026)
When a buyer in Sydney asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), itGlobal came up in 3 of 240 answers. That puts it #80 of the 312 companies AI named in Sydney.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Sydney. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #80of 312 | 1% | 100% | 1.0 | 3 of 80 |
 ChatGPT | #53of 202 | 3% | 100% | 1.0 | 2 of 80 |
 Gemini | #75of 144 | 1% | 100% | 1.0 | 1 of 80 |
 Google AI Mode | 0 of 80 |
ChatGPT names itGlobal most often, Gemini least. Milnsbridge Managed IT Services leads on ChatGPT and Gemini. MSP Corporation leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Milnsbridge Managed IT Services29 answers ahead of you | 13% | 16% | 15% | 9% |
| 77 | Insight ITlevel with you | 1% | 1% | 1% | 1% |
| 78 | IT Pro Tech Nowlevel with you | 1% | 1% | 3% | |
| 79 | IT Support Guylevel with you | 1% | 1% | 3% | |
| 80 | itGlobalyou | 1% | 3% | 1% |
IT Support Guy is level with you, Katana IT Pty Ltd level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described itGlobal when they named it, word for word, from the October 2026 answers.
Provider Evidence of schedule-aware maintenance My take itGlobal Chatswood HQ; managed IT and an Australian service desk
Chatswood HQ; managed IT and an Australian service desk.
They provide structured business transitions, user onboarding, and explicitly note that while much of their routine support is remote, they regularly attend client sites when a project or problem requires someone physically in the room.
AI states 7 facts about itGlobal
In the October 2026 answers, AI describes your company in 7 statements: 4 about the service, 1 about address, 1 about other things and 1 about history.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 7 in Findrix →What to do with this report
Get named where you are not
itGlobal appeared in 3 of the 80 buyer questions. Findrix runs the other 77 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 7 facts about itGlobal. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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