AI Rankings · it support and managed service providers (smb) · Sydney
Talkdesk, according to AI (October 2026)
When a buyer in Sydney asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Talkdesk came up in 2 of 240 answers. That puts it #134 of the 312 companies AI named in Sydney.
In 1 of those 2 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Sydney. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #134of 312 | 1% | 50% | 9.0 | 1 of 80 |
 ChatGPT | 0 of 80 | ||||
 Gemini | #97of 144 | 1% | 0% | 12.0 | 1 of 80 |
 Google AI Mode | #85of 119 | 1% | 100% | 6.0 | 1 of 80 |
Milnsbridge Managed IT Services leads on ChatGPT and Gemini. MSP Corporation leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Milnsbridge Managed IT Services30 answers ahead of you | 13% | 16% | 15% | 9% |
| 131 | SYCITlevel with you | 1% | 1% | 1% | |
| 132 | Sydtechslevel with you | 1% | 1% | 1% | |
| 133 | Symsafe Pty Ltd.level with you | 1% | 3% | ||
| 134 | Talkdeskyou | 1% | 1% | 1% |
Symsafe Pty Ltd. is level with you, TechBrain level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Talkdesk when they named it, word for word, from the October 2026 answers.
…Contact Centre as a Service (CCaaS) platforms like Genesys, Talkdesk, or Microsoft Teams Operator Connect/Direct Routing
AI states 0 facts about Talkdesk
In the October 2026 answers, AI describes your company in 0 statements.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 0 in Findrix →What to do with this report
Get named where you are not
Talkdesk appeared in 1 of the 80 buyer questions. Findrix runs the other 79 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 0 facts about Talkdesk. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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