AI Rankings · it support and managed service providers (smb) · the Illawarra
efex, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), efex came up in 5 of 180 answers. That puts it #27 of the 74 companies AI named in the Illawarra.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #27of 74 | 3% | 100% | 3.8 | 5 of 60 |
 ChatGPT | #21of 50 | 7% | 100% | 4.3 | 4 of 60 |
 Gemini | 0 of 60 | ||||
 Google AI Mode | #26of 41 | 2% | 100% | 2.0 | 1 of 60 |
ChatGPT names efex most often, Google AI Mode least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies40 answers ahead of you | 25% | 30% | 38% | 7% |
| 24 | Illawarra Support Solutions PTY LTD2 answers ahead of you | 4% | 8% | 2% | 2% |
| 25 | TechSend2 answers ahead of you | 4% | 12% | ||
| 26 | Central Commercial ITlevel with you | 3% | 7% | 2% | |
| 27 | efexyou | 3% | 7% | 2% |
Central Commercial IT is level with you, Mobile Geeks level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described efex when they named it, word for word, from the October 2026 answers.
Another established local IT-support option; worth comparing against Partner IT and MLogic. efex - Managed IT Services Wollongong — Berkeley
efex - Managed IT Services Wollongong — Berkeley.
Particularly relevant if you're looking for a more formal managed-services arrangement.
AI states 7 facts about efex
In the October 2026 answers, AI describes your company in 7 statements: 4 about the service and 3 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 7 in Findrix →What to do with this report
Get named where you are not
efex appeared in 5 of the 60 buyer questions. Findrix runs the other 55 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 7 facts about efex. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
← Back to IT support and managed service providers (SMB) in the IllawarraRequest a correction or removal
Get efex recommended by AISee what AI says about your company, who it names instead, and what to change so it names you.