AI Rankings · it support and managed service providers (smb) · the Illawarra
Herison IT, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Herison IT came up in 2 of 180 answers. That puts it #43 of the 74 companies AI named in the Illawarra.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #43of 74 | 1% | 100% | 3.5 | 2 of 60 |
 ChatGPT | #31of 50 | 3% | 100% | 3.5 | 2 of 60 |
 Gemini | 0 of 60 | ||||
 Google AI Mode | 0 of 60 |
MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies43 answers ahead of you | 25% | 30% | 38% | 7% |
| 40 | barry's computerslevel with you | 1% | 3% | ||
| 41 | CloudKonnectlevel with you | 1% | 3% | ||
| 42 | Computers Daptolevel with you | 1% | 3% | ||
| 43 | Herison ITyou | 1% | 3% |
Computers Dapto is level with you, IT Support for Seniors level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Herison IT when they named it, word for word, from the October 2026 answers.
Herison IT — Wollongong/Illawarra Offers managed IT, on-demand support, backup/disaster recovery, Microsoft 365/cloud, firewalls, antivirus and server management
Offers managed IT, on-demand support, backup/disaster recovery, Microsoft 365/cloud, firewalls, antivirus and server management.
Herison IT says its founder/director has been helping businesses in Wollongong, Canberra and Sydney since 1996, and offers managed services, on-demand support, backup/disaster recovery, Microsoft 365, firewalls and server management.
AI states 3 facts about Herison IT
In the October 2026 answers, AI describes your company in 3 statements: 2 about the service and 1 about history.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 3 in Findrix →What to do with this report
Get named where you are not
Herison IT appeared in 2 of the 60 buyer questions. Findrix runs the other 58 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 3 facts about Herison IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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