AI Rankings · it support and managed service providers (smb) · the Illawarra
IT&T, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), IT&T came up in 24 of 180 answers. That puts it #9 of the 74 companies AI named in the Illawarra.
In 23 of those 24 answers AI recommended it. In the other one it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #9of 74 | 13% | 96% | 2.5 | 20 of 60 |
 ChatGPT | #2of 50 | 32%Most recommended | 95% | 2.8 | 19 of 60 |
 Gemini | #14of 33 | 7% | 100% | 1.8 | 4 of 60 |
 Google AI Mode | #19of 41 | 2% | 100% | 1.0 | 1 of 60 |
ChatGPT names IT&T most often, Google AI Mode least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies21 answers ahead of you | 25% | 30% | 38% | 7% |
| 6 | RDS IT Solutions8 answers ahead of you | 18% | 27% | 17% | 10% |
| 7 | Matrix Solutions3 answers ahead of you | 15% | 7% | 20% | 18% |
| 8 | indepth IT Solutions2 answers ahead of you | 14% | 30% | 13% | |
| 9 | IT&Tyou | 13% | 32% | 7% | 2% |
indepth IT Solutions is 2 answers ahead of you, Virtual IT Group (VITG) 2 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described IT&T when they named it, word for word, from the October 2026 answers.
IT&T — Wollongong: Another established local provider to compare against the managed-service offerings above
IT&T — Wollongong.
they cover managed IT, cabling, networking/Wi-Fi, phones/telecommunications, PCs and project work.
AI states 44 facts about IT&T
In the October 2026 answers, AI describes your company in 44 statements: 26 about the service, 7 about history, 4 about address, 4 about other things, 1 about contact, 1 about ownership and 1 about prices.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 44 in Findrix →Your “Top 3 in AI answers” badge
ChatGPT puts IT&T in its top 3 for the Illawarra. That earns the badge for your website: it names the engine, links to the ranking and updates itself.
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-it-and-t.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-it-and-t-dark.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-it-and-t-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="260" height="48"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-it-and-t-dark-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="260" height="48"></a>
- One badge, the engines that recommend you on it. Add the other engines by climbing into their top 3.
- The image lives on findrix.ai and updates itself: month and engines change, your code does not.
- Drop out of every top 3 and it quietly turns into “Listed in AI Rankings”. It never breaks and never lies.
- It links to the ranking on findrix.ai.
- Use the image as it is. Do not edit, recolour or crop it.
- Always place it with the link from the code.
- The badge is valid while the current ranking backs it.
- Findrix may withdraw the badge, for example if the image is changed or the link is removed.
What to do with this report
Get named where you are not
IT&T appeared in 20 of the 60 buyer questions. Findrix runs the other 40 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 44 facts about IT&T. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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