AI Rankings · it support and managed service providers (smb) · the Illawarra
Levels IT, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Levels IT came up in 17 of 180 answers. That puts it #14 of the 74 companies AI named in the Illawarra.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #14of 74 | 9% | 100% | 2.2 | 12 of 60 |
 ChatGPT | 0 of 60 | ||||
 Gemini | #7of 33 | 13% | 100% | 2.1 | 8 of 60 |
 Google AI Mode | #6of 41 | 15% | 100% | 2.2 | 9 of 60 |
Google AI Mode names Levels IT most often, Gemini least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies28 answers ahead of you | 25% | 30% | 38% | 7% |
| 11 | Partner IT3 answers ahead of you | 11% | 32% | 2% | |
| 12 | Secur-IT Solutions Pty Ltd3 answers ahead of you | 11% | 25% | 7% | 2% |
| 13 | Illawarra Computer Service & Repairslevel with you | 9% | 12% | 8% | 8% |
| 14 | Levels ITyou | 9% | 13% | 15% |
Illawarra Computer Service & Repairs is level with you, Geeks2U 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Levels IT when they named it, word for word, from the October 2026 answers.
Levels IT: Provides dedicated managed IT services tailored specifically to Kiama and coastal businesses, handling local hospitality connectivity, Wi-Fi, and helpdesk support
Provides dedicated managed IT services tailored specifically to Kiama and coastal businesses, handling local hospitality connectivity, Wi-Fi, and helpdesk support.
Provides managed IT services, cloud migrations, and infrastructure support tailored specifically to local businesses spanning the Illawarra and Kiama coastal region.
AI states 21 facts about Levels IT
In the October 2026 answers, AI describes your company in 21 statements: 21 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 21 in Findrix →What to do with this report
Get named where you are not
Levels IT appeared in 12 of the 60 buyer questions. Findrix runs the other 48 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 21 facts about Levels IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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