AI Rankings · it support and managed service providers (smb) · the Illawarra
Microsolve, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Microsolve came up in 33 of 180 answers. That puts it #5 of the 74 companies AI named in the Illawarra.
In 32 of those 33 answers AI recommended it. In the other one it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #5of 74 | 18% | 97% | 2.5 | 25 of 60 |
 ChatGPT | #8of 50 | 20% | 92% | 3.4 | 12 of 60 |
 Gemini | #12of 33 | 8% | 100% | 3.8 | 5 of 60 |
 Google AI Mode | #2of 41 | 27%Most recommended | 100% | 1.5 | 16 of 60 |
Google AI Mode names Microsolve most often, Gemini least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies12 answers ahead of you | 25% | 30% | 38% | 7% |
| 2 | Rodin IT Support Services Wollongong9 answers ahead of you | 23% | 30% | 15% | 25% |
| 3 | MLogic IT6 answers ahead of you | 22% | 42% | 12% | 12% |
| 4 | Black Wolf ITlevel with you | 18% | 18% | 37% | |
| 5 | Microsolveyou | 18% | 20% | 8% | 27% |
Black Wolf IT is level with you, RDS IT Solutions 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Microsolve when they named it, word for word, from the October 2026 answers.
Regional Providers Offering Fixed Monthly IT Support Provider Service Area Fee Structure Microsolve Wollongong and Kiama Fixed-price monthly contracts Matrix Solutions Illawarra region Fixed…
Operating out of the Innovation Campus in Wollongong, they service the entire Illawarra and regional NSW.
they service the entire Illawarra and regional NSW.
AI states 54 facts about Microsolve
In the October 2026 answers, AI describes your company in 54 statements: 31 about the service, 10 about address, 8 about history, 3 about prices and 2 about team.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 54 in Findrix →Your “Top 3 in AI answers” badge
Google AI Mode puts Microsolve in its top 3 for the Illawarra. That earns the badge for your website: it names the engine, links to the ranking and updates itself.
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-microsolve.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-microsolve-dark.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-microsolve-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="260" height="48"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/the-illawarra" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-the-illawarra-microsolve-dark-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in the Illawarra" width="260" height="48"></a>
- One badge, the engines that recommend you on it. Add the other engines by climbing into their top 3.
- The image lives on findrix.ai and updates itself: month and engines change, your code does not.
- Drop out of every top 3 and it quietly turns into “Listed in AI Rankings”. It never breaks and never lies.
- It links to the ranking on findrix.ai.
- Use the image as it is. Do not edit, recolour or crop it.
- Always place it with the link from the code.
- The badge is valid while the current ranking backs it.
- Findrix may withdraw the badge, for example if the image is changed or the link is removed.
What to do with this report
Get named where you are not
Microsolve appeared in 25 of the 60 buyer questions. Findrix runs the other 35 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 54 facts about Microsolve. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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