AI Rankings · it support and managed service providers (smb) · the Illawarra
Tech Aid Australia, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Tech Aid Australia came up in 3 of 180 answers. That puts it #38 of the 74 companies AI named in the Illawarra.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #38of 74 | 2% | 100% | 4.3 | 3 of 60 |
 ChatGPT | #29of 50 | 3% | 100% | 5.0 | 2 of 60 |
 Gemini | #29of 33 | 2% | 100% | 3.0 | 1 of 60 |
 Google AI Mode | 0 of 60 |
ChatGPT names Tech Aid Australia most often, Gemini least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies42 answers ahead of you | 25% | 30% | 38% | 7% |
| 35 | Neotech Information Technologylevel with you | 2% | 5% | ||
| 36 | Propel Technologieslevel with you | 2% | 5% | ||
| 37 | South East Technology Serviceslevel with you | 2% | 5% | ||
| 38 | Tech Aid Australiayou | 2% | 3% | 2% |
South East Technology Services is level with you, 4T Solutions 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Tech Aid Australia when they named it, word for word, from the October 2026 answers.
Tech Aid Australia — Warrawong
Tech Aid Australia — Warrawong.
Very close to Port Kembla, although I'd clarify how much of their offering is ongoing business IT management versus repair/support.
AI states 5 facts about Tech Aid Australia
In the October 2026 answers, AI describes your company in 5 statements: 3 about address and 2 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 5 in Findrix →What to do with this report
Get named where you are not
Tech Aid Australia appeared in 3 of the 60 buyer questions. Findrix runs the other 57 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 5 facts about Tech Aid Australia. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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