AI Rankings · online travel agencies and booking platforms · Australia
Trip.com, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for online travel agencies and booking platforms, Trip.com came up in 34 of 360 answers. That puts it #9 of the 367 companies AI named in Australia.
In 25 of those 34 answers AI recommended it. In the other 9 it only mentioned it.
- 120 buyer questions
- 360 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 120 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #9of 367 | 9% | 74% | 4.5 | 25 of 120 |
 ChatGPT | #9of 190 | 7% | 75% | 3.6 | 8 of 120 |
 Gemini | #8of 236 | 13% | 69% | 4.6 | 16 of 120 |
 Google AI Mode | #12of 174 | 8% | 80% | 5.1 | 10 of 120 |
Gemini names Trip.com most often, ChatGPT least. Expedia leads on ChatGPT and Gemini. Booking.com leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Expedia98 answers ahead of you | 37% | 33% | 43% | 34% |
| 6 | Wotif22 answers ahead of you | 16% | 18% | 15% | 14% |
| 7 | Luxury Escapes17 answers ahead of you | 14% | 8% | 18% | 16% |
| 8 | Agoda6 answers ahead of you | 11% | 11% | 9% | 13% |
| 9 | Trip.comyou | 9% | 7% | 13% | 8% |
Agoda is 6 answers ahead of you, Airbnb 2 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Trip.com when they named it, word for word, from the October 2026 answers.
Trip.com & Agoda: The Good: They generally feature automated cancellation request systems on their apps/websites, which can instantly process automated airline-approved waivers
They frequently charge steep agency cancellation/service fees and have virtually no local Australian phone support, forcing you to rely on delayed email chains or overseas call centres.
They generally feature automated cancellation request systems on their apps/websites, which can instantly process automated airline-approved waivers.
AI states 34 facts about Trip.com
In the October 2026 answers, AI describes your company in 34 statements: 28 about the service, 5 about prices and 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 34 in Findrix →What to do with this report
Get named where you are not
Trip.com appeared in 25 of the 120 buyer questions. Findrix runs the other 95 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 34 facts about Trip.com. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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