AI Rankings · ratings, reviews and user-generated content platforms · Australia
Medallia, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for ratings, reviews and user-generated content platforms, Medallia came up in 3 of 180 answers. That puts it #35 of the 161 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #35of 161 | 2% | 100% | 5.3 | 2 of 60 |
 ChatGPT | #30of 79 | 2% | 100% | 6.0 | 1 of 60 |
 Gemini | #30of 87 | 3% | 100% | 5.0 | 2 of 60 |
 Google AI Mode | 0 of 60 |
Gemini names Medallia most often, ChatGPT least. Yotpo leads on Gemini and Google AI Mode. REVIEWS.io leads on ChatGPT.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Birdeye41 answers ahead of you | 25% | 22% | 27% | 25% |
| 32 | CrowdRifflevel with you | 2% | 3% | 2% | |
| 33 | Foursixtylevel with you | 2% | 3% | 2% | |
| 34 | GoHighLevel (HighLevel)level with you | 2% | 5% | ||
| 35 | Medalliayou | 2% | 2% | 3% |
GoHighLevel (HighLevel) is level with you, ReviewUp Australia level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Medallia when they named it, word for word, from the October 2026 answers.
InMoment (or Medallia / Qualtrics for Enterprise) How it fits: If you are looking for enterprise-grade Customer Experience (CX) software, platforms like InMoment (which has a dedicated Australian…
If you are looking for enterprise-grade Customer Experience (CX) software, platforms like InMoment (which has a dedicated Australian operation) or Medallia are built specifically for this purpose.
They ingest "señal" data from almost anywhere—public social/review channels, direct email/survey feedback, website behavior/feedback tabs, and contact center transcripts.
AI states 5 facts about Medallia
In the October 2026 answers, AI describes your company in 5 statements: 3 about the service and 2 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 5 in Findrix →What to do with this report
Get named where you are not
Medallia appeared in 2 of the 60 buyer questions. Findrix runs the other 58 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 5 facts about Medallia. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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