AI Rankings · ratings, reviews and user-generated content platforms · Australia
Trustpilot, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for ratings, reviews and user-generated content platforms, Trustpilot came up in 35 of 180 answers. That puts it #3 of the 161 companies AI named in Australia.
In 26 of those 35 answers AI recommended it. In the other 9 it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #3of 161 | 19% | 74% | 3.9 | 18 of 60 |
 ChatGPT | #3of 79 | 22%Most recommended | 85% | 4.5 | 13 of 60 |
 Gemini | #3of 87 | 20% | 75% | 3.3 | 12 of 60 |
 Google AI Mode | #5of 80 | 17% | 60% | 3.8 | 10 of 60 |
ChatGPT names Trustpilot most often, Google AI Mode least. Yotpo leads on Gemini and Google AI Mode. REVIEWS.io leads on ChatGPT.
Named instead of you
Those named above you, you, and the three named right below you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Birdeye9 answers ahead of you | 25% | 22% | 27% | 25% |
| 2 | Yotpo7 answers ahead of you | 23% | 13% | 28% | 28% |
| 3 | Trustpilotyou | 20% | 22% | 20% | 17% |
| 4 | Podium7 answers behind you | 16% | 8% | 18% | 20% |
| 5 | Bazaarvoice9 answers behind you | 14% | 8% | 17% | 18% |
| 6 | Judge.me9 answers behind you | 15% | 7% | 20% | 17% |
Yotpo is 7 answers ahead of you, Podium 7 behind, Bazaarvoice 9 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Trustpilot when they named it, word for word, from the October 2026 answers.
Trustpilot Why it’s great: Globally recognized, Trustpilot builds instant trust badges that can be embedded on your furniture checkout pages and product grids
Globally recognized, Trustpilot builds instant trust badges that can be embedded on your furniture checkout pages and product grids.
Fully integrated with Google’s automated review collection programs, making it seamless to feed overall trust scores into Google Search text ads.
AI states 63 facts about Trustpilot
In the October 2026 answers, AI describes your company in 63 statements: 43 about the service, 12 about other things and 8 about prices.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 63 in Findrix →Your “Top 3 in AI answers” badge
ChatGPT puts Trustpilot in its top 3 for Australia. That earns the badge for your website: it names the engine, links to the ranking and updates itself.
<a href="https://www.findrix.ai/rankings/au/ratings-reviews-and-user-generated-content-platforms" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/ratings-reviews-and-user-generated-content-platforms-trustpilot.svg" alt="Findrix AI Rankings badge · Ratings, reviews and user-generated content platforms in Australia" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/ratings-reviews-and-user-generated-content-platforms" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/ratings-reviews-and-user-generated-content-platforms-trustpilot-dark.svg" alt="Findrix AI Rankings badge · Ratings, reviews and user-generated content platforms in Australia" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/ratings-reviews-and-user-generated-content-platforms" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/ratings-reviews-and-user-generated-content-platforms-trustpilot-pill.svg" alt="Findrix AI Rankings badge · Ratings, reviews and user-generated content platforms in Australia" width="260" height="48"></a>
<a href="https://www.findrix.ai/rankings/au/ratings-reviews-and-user-generated-content-platforms" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/ratings-reviews-and-user-generated-content-platforms-trustpilot-dark-pill.svg" alt="Findrix AI Rankings badge · Ratings, reviews and user-generated content platforms in Australia" width="260" height="48"></a>
- One badge, the engines that recommend you on it. Add the other engines by climbing into their top 3.
- The image lives on findrix.ai and updates itself: month and engines change, your code does not.
- Drop out of every top 3 and it quietly turns into “Listed in AI Rankings”. It never breaks and never lies.
- It links to the ranking on findrix.ai.
- Use the image as it is. Do not edit, recolour or crop it.
- Always place it with the link from the code.
- The badge is valid while the current ranking backs it.
- Findrix may withdraw the badge, for example if the image is changed or the link is removed.
What to do with this report
Get named where you are not
Trustpilot appeared in 18 of the 60 buyer questions. Findrix runs the other 42 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 63 facts about Trustpilot. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
← Back to Ratings, reviews and user-generated content platforms in AustraliaRequest a correction or removal
Get Trustpilot recommended by AISee what AI says about your company, who it names instead, and what to change so it names you.