AI Rankings · social media management software · Australia
SmartReply, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for social media management software, SmartReply came up in 1 of 180 answers. That puts it #109 of the 123 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #109of 123 | 1% | 100% | 6.0 | 1 of 60 |
 ChatGPT | 0 of 60 | ||||
 Gemini | #61of 65 | 2% | 100% | 6.0 | 1 of 60 |
 Google AI Mode | 0 of 60 |
Hootsuite leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Hootsuite123 answers ahead of you | 69% | 53% | 80% | 73% |
| 106 | Sendcovelevel with you | 1% | 2% | ||
| 107 | SendReportlevel with you | 1% | 2% | ||
| 108 | SmarterQueuelevel with you | 1% | 2% | ||
| 109 | SmartReplyyou | 1% | 2% |
SmarterQueue is level with you, Sociabble level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described SmartReply when they named it, word for word, from the October 2026 answers.
AI-Driven DM Bots (e.g., PumAI, SmartReply): These are newer AI-powered layers that connect directly to your Instagram/Facebook DMs and can sync with your e-commerce platform (like Shopify)
These are newer AI-powered layers that connect directly to your Instagram/Facebook DMs and can sync with your e-commerce platform (like Shopify).
They read a customer's question in natural language and pull live answers (such as tracking info, product availability, or store policies) rather than forcing the user down a rigid button menu.
AI states 2 facts about SmartReply
In the October 2026 answers, AI describes your company in 2 statements: 2 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 2 in Findrix →What to do with this report
Get named where you are not
SmartReply appeared in 1 of the 60 buyer questions. Findrix runs the other 59 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 2 facts about SmartReply. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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