AI Rankings · Telehealth and online pharmacies · Australia
Best telehealth and online pharmacies in Australia, according to AI (October 2026)
We asked ChatGPT, Gemini and Google AI Mode 120 questions a buyer in Australia types when looking for telehealth and online pharmacies. The engines named 370 companies in Australia. Chemist Warehouse is named most often, in 23% of answers, followed by InstantScripts (21%) and Instant Consult (15%). 44 are named by all three engines.
The full list is below, ranked by how consistently each company is named.
120 buyer questions
360 answers read
3 engines
All 370 companies AI names in Australia
Click a company to open its full report: every answer that names it, where it stands in each one, and the sites behind every rival. Mentioned is the share of answers that name the company: all 360, one engine’s 120 in the engine columns. Green marks that engine’s 3 most recommended. A crossed circle means it never named the company. Click a heading to sort.
Before an engine names a company, it reads the web. These are the sites each engine cited most in its 120 answers for Australia, by the share of answers citing them.
ChatGPT
262 domains · 1747 links overall
Source
Share
Links
healthdirect.gov.au
19%
91
health.gov.au
17%
57
chemistwarehouse.com.au
17%
87
productreview.com.au
11%
60
healthengine.com.au
11%
52
qoctor.com.au
11%
53
instantscripts.com.au
9%
37
servicesaustralia.gov.au
8%
29
updoc.com.au
7%
32
doctorsondemand.com.au
7%
33
Gemini
216 domains · 1586 links overall
Source
Share
Links
abbyhealth.app
16%
85
instantscripts.com.au
13%
62
instantconsult.com.au
12%
38
updoc.com.au
11%
42
hola.health
11%
76
chemist2u.com.au
10%
37
chemistwarehouse.com.au
10%
44
qoctor.com.au
10%
42
13sick.com.au
9%
38
newdoc.com.au
6%
49
Google AI Mode
207 domains · 965 links overall
Source
Share
Links
instantconsult.com.au
15%
64
instantscripts.com.au
13%
32
abbyhealth.app
12%
25
chemist2u.com.au
12%
37
chemistwarehouse.com.au
11%
29
13sick.com.au
8%
27
doctorsondemand.com.au
8%
22
health.gov.au
8%
21
terrywhitechemmart.com.au
6%
16
automedsystems.com.au
5%
14
One thing stands out. Gemini cites company sites directly: abbyhealth.app tops its list, so a company’s own pages decide whether it is named.
What to do with your row
Most recommendedTop 3 on an engine
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MentionedNamed, not recommended
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Not namedMissing from all 360 answers
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What “Top 3 in AI answers” means
A company gets the badge when it is in the top 3 on any single engine, by how many of that engine’s answers recommend it, not just name it. The badge names the engine, so a company can hold it on Gemini and not on ChatGPT. In Australia that is Chemist Warehouse, InstantScripts and Qoctor on ChatGPT. Chemist Warehouse, InstantScripts and Hola Health on Gemini. Chemist Warehouse, InstantScripts and Instant Consult on Google AI Mode. 9 badges, 5 companies. A badge holder confirms its website inside the report and puts the badge on its site, and it links back to this page.
The 120 questions we asked
Every company was measured against the same 120 questions, asked the way a buyer types them, with no company name in the question. Grouped by how the question is asked: four kinds.
Use case (the job is named)
8 questions
What is the best online chemist delivery service for comparing prices across Australia?
I need an online doctor to skip the crowded waiting room in Australia today.
Is there an internet pharmacy that fits a tight pension budget in Australia?
+ 5 more questions in this group.
Alternatives (excluding the well-known)
the question asks for options outside the market leaders17 questions
Looking for an online doctor offering menopause support from specialised practitioners Australia-wide.
Are there smaller independent telehealth clinics that can assess adult ADHD in Australia?
Are there independent online doctor services that treat men's hair loss in Australia?
+ 14 more questions in this group.
Criterion (price, reviews, support, integration)
a plain category question with one qualifier11 questions
Which online script service gives mental health support during night shifts Australia-wide?
Which online doctor service has the highest customer satisfaction ratings in Australia?
What is the cheapest internet pharmacy for generic prescriptions in Australia?
+ 8 more questions in this group.
Other phrasing
84 questions
Which online pharmacy keeps my scripts on file so reordering repeats takes a minute in Australia?
Which online doctor services clearly show the out-of-pocket gap after the Medicare rebate in Australia?
Which digital pharmacy can guarantee medication delivery during extreme weather events Australia-wide?
+ 81 more questions in this group.
How we measure
Each of the 120 questions was asked once to ChatGPT, Gemini and Google AI Mode in October 2026: 360 answers. We read every answer and record which companies it names. A company’s share is the part of answers that name it. Different spellings of one company are merged into one row.
Left out: companies outside Australia, and names that aren’t telehealth and online pharmacies. A name AI gave without a website we could find is listed without a profile.
One run per question means a single answer moves a company at the bottom of the table by a point. Treat differences of 1 to 2% as noise and the top 20 as stable.
One email when the next run moves this list: who entered, who left, where you stand. No newsletter.
Questions about this ranking
Why isn’t my company listed?
Either no engine named it in the 360 answers we read, or it was named and we could not match it to a website. Search the list above. If it was named, its full report is ready. If it was never named, Findrix shows what AI says when buyers ask about telehealth and online pharmacies, which rivals it names instead, and a ranked list of fixes: the page, the edit, and the next scan ticks it off. It starts with the 7-day trial.
What is in the full report?
Everything we collected about the company: its position on each of ChatGPT, Gemini and Google AI Mode, recommended or only mentioned, its average position in the answer and what AI says about it word for word. It is free and open to anyone, no login. The “Top 3 in AI answers” badge goes on the company’s site when any engine puts it in its top 3.
Why would I subscribe if I am already listed?
This page is one snapshot. Findrix is where you control and grow your AI visibility over time: your own question set, 60 to 180 questions by plan, tracked for you and your rivals. On every answer you see recommended, only mentioned, or a rival, and which sites earned that rival the spot. Wrong facts come with the correction email written for you. Your site becomes a numbered plan: which page, what to change, confirmed by the next scan. A PDF report for you and your team. It starts with the 7-day trial.
Can I correct or remove my company’s listing?
Use Request a correction at the bottom of the page: we check the change against the answers and fix the listing. For anything else, write to us there too and we will look at it against your website.
ChatGPT
Gemini
Google AI Mode
