AI Rankings · banks and retail banking · Australia
Citi, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for banks and retail banking, Citi came up in 2 of 360 answers. That puts it #89 of the 140 companies AI named in Australia.
In those answers AI mentioned it in passing and did not recommend it.
- 120 buyer questions
- 360 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 120 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #89of 140 | 1% | 0% | 5.5 | 1 of 120 |
 ChatGPT | #80of 98 | 1% | 0% | 6.0 | 1 of 120 |
 Gemini | 0 of 120 | ||||
 Google AI Mode | #80of 94 | 1% | 0% | 5.0 | 1 of 120 |
Westpac leads on ChatGPT and Gemini. Commonwealth Bank leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Westpac223 answers ahead of you | 63% | 55% | 68% | 65% |
| 86 | Avenue Banklevel with you | 1% | 1% | 1% | |
| 87 | BOQ Specialistlevel with you | 1% | 2% | ||
| 88 | Border Banklevel with you | 1% | 2% | ||
| 89 | Citiyou | 1% | 1% | 1% |
Border Bank is level with you, FarmCap level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Citi when they named it, word for word, from the October 2026 answers.
…generally covered China/Australia banking Standard Chartered / Citi / other global banks Generally not a straightforward everyday retail option for ordinary Australian residents — — Mainly…
Citibank fully sold its Australian retail consumer banking arm to NAB
AI states 1 facts about Citi
In the October 2026 answers, AI describes your company in 1 statements: 1 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 1 in Findrix →What to do with this report
Get named where you are not
Citi appeared in 1 of the 120 buyer questions. Findrix runs the other 119 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 1 facts about Citi. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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