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AI Rankings · banks and retail banking · Australia

HSBC Australia, according to AI (October 2026)

hsbc.com.au

When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for banks and retail banking, HSBC Australia came up in 13 of 360 answers. That puts it #31 of the 140 companies AI named in Australia.

In 9 of those 13 answers AI recommended it. In the other 4 it only mentioned it.

  • 120 buyer questions
  • 360 answers read
  • 3 engines

Where you stand

Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 120 buyer questions named you at least once.

EngineRankMention rateRecommendation rateAverage positionQuestions you appear in
All 3 engines#31of 1404%69%7.211 of 120
ChatGPT#25of 985%33%9.86 of 120
Gemini#39of 1113%100%5.03 of 120
Google AI Mode#36of 943%100%4.84 of 120

ChatGPT names HSBC Australia most often, Gemini least. Westpac leads on ChatGPT and Gemini. Commonwealth Bank leads on Google AI Mode.

Named instead of you

The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.

RankcompanyMention rateChatGPTGeminiGoogle AI Mode
1Westpac212 answers ahead of you63%55%68%65%
28Australian Mutual Bank2 answers ahead of you4%3%4%5%
29Suncorp Bank2 answers ahead of you4%5%4%3%
30Auswide Banklevel with you4%4%3%4%
31HSBC Australiayou4%5%3%3%

Auswide Bank is level with you, Revolut 1 behind.

See, question by question, who took the spot →

In AI’s own words

How the engines described HSBC Australia when they named it, word for word, from the October 2026 answers.

HSBC: Everyday Global Account has $0 monthly fees and offers fee-free international spending features

Gemini

Everyday Global Account has $0 monthly fees and offers fee-free international spending features.

Gemini

Its contact centre lists 24/7 availability for personal banking, wealth and home-loan customers, as well as credit-card customers

ChatGPT

AI states 10 facts about HSBC Australia

In the October 2026 answers, AI describes your company in 10 statements: 7 about the service, 1 about hours, 1 about prices and 1 about ownership.

Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.

Check all 10 in Findrix →

What to do with this report

  1. Get named where you are not

    HSBC Australia appeared in 11 of the 120 buyer questions. Findrix runs the other 109 for you and shows who AI names there instead, and which sites got them the spot.

  2. Fix what AI gets wrong

    AI states 10 facts about HSBC Australia. Findrix puts each one next to your own facts and writes the correction email for you to send.

  3. Watch it move

    In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.

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