AI Rankings · banks and retail banking · Australia
ING, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for banks and retail banking, ING came up in 89 of 360 answers. That puts it #6 of the 140 companies AI named in Australia.
In 76 of those 89 answers AI recommended it. In the other 13 it only mentioned it.
- 120 buyer questions
- 360 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 120 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #6of 140 | 25% | 85% | 4.6 | 51 of 120 |
 ChatGPT | #6of 98 | 28% | 79% | 5.3 | 33 of 120 |
 Gemini | #7of 111 | 24% | 90% | 4.3 | 29 of 120 |
 Google AI Mode | #7of 94 | 23% | 89% | 3.9 | 27 of 120 |
ChatGPT names ING most often, Google AI Mode least. Westpac leads on ChatGPT and Gemini. Commonwealth Bank leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Westpac136 answers ahead of you | 63% | 55% | 68% | 65% |
| 3 | NAB123 answers ahead of you | 59% | 53% | 63% | 60% |
| 4 | ANZ91 answers ahead of you | 50% | 46% | 58% | 47% |
| 5 | Macquarie Bank25 answers ahead of you | 32% | 29% | 35% | 31% |
| 6 | INGyou | 25% | 28% | 24% | 23% |
Macquarie Bank is 25 answers ahead of you, Ubank 14 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described ING when they named it, word for word, from the October 2026 answers.
Yes — if your savings rate has fallen close to zero, it’s worth looking around
ING Savings Maximiser 5.75%
Requires $1,000 monthly deposit, 5 card purchases, and growing the balance; up to $100k
AI states 119 facts about ING
In the October 2026 answers, AI describes your company in 119 statements: 80 about the service, 20 about prices, 9 about other things, 3 about award, 3 about hours, 2 about ownership, 1 about history and 1 about contact.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 119 in Findrix →What to do with this report
Get named where you are not
ING appeared in 51 of the 120 buyer questions. Findrix runs the other 69 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 119 facts about ING. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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