AI Rankings · chatbots and conversational ai for customer service · Australia
Five9, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, Five9 came up in 1 of 180 answers. That puts it #164 of the 250 companies AI named in Australia.
In those answers AI mentioned it in passing and did not recommend it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #164of 250 | 1% | 0% | 5.0 | 1 of 60 |
 ChatGPT | #111of 156 | 2% | 0% | 5.0 | 1 of 60 |
 Gemini | 0 of 60 | ||||
 Google AI Mode | 0 of 60 |
Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom67 answers ahead of you | 38% | 35% | 40% | 38% |
| 161 | DrKinglevel with you | 1% | 2% | ||
| 162 | Feedyoulevel with you | 1% | 2% | ||
| 163 | Fiko AIlevel with you | 1% | 2% | ||
| 164 | Five9you | 1% | 2% |
Fiko AI is level with you, Flipside AI level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Five9 when they named it, word for word, from the October 2026 answers.
5 Five9 Good contact-centre AI option, but I'd put the above four ahead for this particular insurance use case
Good contact-centre AI option, but I'd put the above four ahead for this particular insurance use case.
AI states 1 facts about Five9
In the October 2026 answers, AI describes your company in 1 statements: 1 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 1 in Findrix →What to do with this report
Get named where you are not
Five9 appeared in 1 of the 60 buyer questions. Findrix runs the other 59 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 1 facts about Five9. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
← Back to Chatbots and conversational AI for customer service in AustraliaRequest a correction or removal
Get Five9 recommended by AISee what AI says about your company, who it names instead, and what to change so it names you.