AI Rankings · chatbots and conversational ai for customer service · Australia
Yes AI, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, Yes AI came up in 7 of 180 answers. That puts it #27 of the 250 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #27of 250 | 4% | 100% | 5.0 | 7 of 60 |
 ChatGPT | #27of 156 | 3% | 100% | 6.5 | 2 of 60 |
 Gemini | #17of 107 | 8% | 100% | 4.4 | 5 of 60 |
 Google AI Mode | 0 of 60 |
Gemini names Yes AI most often, ChatGPT least. Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom61 answers ahead of you | 38% | 35% | 40% | 38% |
| 24 | Conversational AI Australialevel with you | 4% | 2% | 5% | 5% |
| 25 | DIGITALON AIlevel with you | 4% | 3% | 3% | 5% |
| 26 | Genesyslevel with you | 4% | 5% | 3% | 3% |
| 27 | Yes AIyou | 4% | 3% | 8% |
Genesys is level with you, LUNA Systems 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Yes AI when they named it, word for word, from the October 2026 answers.
…are several Australian digital automation agencies (such as Yes AI, Intesols, or Webserv) that build custom customer service GPTs tailored specifically to an Australian e-commerce business's…
there are several Australian digital automation agencies (such as Yes AI, Intesols, or Webserv) that build custom customer service GPTs tailored specifically to an Australian e-commerce business's exact tech stack.
Connects to Shopify, WooCommerce, BigCommerce and Magento, with real-time inventory/order data
AI states 11 facts about Yes AI
In the October 2026 answers, AI describes your company in 11 statements: 10 about the service and 1 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 11 in Findrix →What to do with this report
Get named where you are not
Yes AI appeared in 7 of the 60 buyer questions. Findrix runs the other 53 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 11 facts about Yes AI. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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