AI Rankings · it support and managed service providers (smb) · Melbourne
Acclaim IT, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Acclaim IT came up in 3 of 240 answers. That puts it #57 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #57of 263 | 1% | 100% | 7.3 | 3 of 80 |
 ChatGPT | #49of 176 | 3% | 100% | 10.5 | 2 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #54of 91 | 1% | 100% | 1.0 | 1 of 80 |
ChatGPT names Acclaim IT most often, Google AI Mode least. CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services62 answers ahead of you | 27% | 30% | 20% | 31% |
| 54 | Wired4Cloud1 answer ahead of you | 2% | 1% | 1% | 3% |
| 55 | YouGrowIT1 answer ahead of you | 2% | 5% | ||
| 56 | 1300 INTECHlevel with you | 1% | 3% | 1% | |
| 57 | Acclaim ITyou | 1% | 3% | 1% |
1300 INTECH is level with you, Benchmark level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Acclaim IT when they named it, word for word, from the October 2026 answers.
Acclaim IT — good if you have multiple stores Acclaim focuses heavily on multi-location retail, with centralised management, proactive monitoring, standardised systems and rapid response
Acclaim focuses heavily on multi-location retail, with centralised management, proactive monitoring, standardised systems and rapid response.
Highly rated for its structured service level commitments, featuring a rapid 15-minute average response time, dedicated engineers, and transparent communication that helps clients feel actively supported rather than ignored.
AI states 3 facts about Acclaim IT
In the October 2026 answers, AI describes your company in 3 statements: 3 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 3 in Findrix →What to do with this report
Get named where you are not
Acclaim IT appeared in 3 of the 80 buyer questions. Findrix runs the other 77 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 3 facts about Acclaim IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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