AI Rankings · it support and managed service providers (smb) · Melbourne
Black Lantern, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Black Lantern came up in 5 of 240 answers. That puts it #32 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #32of 263 | 2% | 100% | 5.8 | 4 of 80 |
 ChatGPT | #25of 176 | 4% | 100% | 7.3 | 3 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #28of 91 | 3% | 100% | 3.5 | 2 of 80 |
ChatGPT names Black Lantern most often, Google AI Mode least. CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services60 answers ahead of you | 27% | 30% | 20% | 31% |
| 29 | Computer Cures1 answer ahead of you | 3% | 1% | 5% | 1% |
| 30 | Geeks Melbourne1 answer ahead of you | 3% | 3% | 3% | 3% |
| 31 | Intuitive Strategy1 answer ahead of you | 3% | 1% | 5% | 1% |
| 32 | Black Lanternyou | 2% | 4% | 3% |
Intuitive Strategy is 1 answer ahead of you, BrainTech IT level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Black Lantern when they named it, word for word, from the October 2026 answers.
Black Lantern — particularly interesting if CBD proximity matters They're actually based at 477 Collins Street in Melbourne CBD and specifically mention recruitment among the industries they support
They're actually based at 477 Collins Street in Melbourne CBD and specifically mention recruitment among the industries they support.
They offer 24/7 support, rapid onsite response, Microsoft 365, cybersecurity, backups and support for businesses with staff moving between office, home and client sites — all fairly relevant to event staffing.
AI states 6 facts about Black Lantern
In the October 2026 answers, AI describes your company in 6 statements: 5 about the service and 1 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 6 in Findrix →What to do with this report
Get named where you are not
Black Lantern appeared in 4 of the 80 buyer questions. Findrix runs the other 76 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 6 facts about Black Lantern. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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