AI Rankings · it support and managed service providers (smb) · Melbourne
CyberCX, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), CyberCX came up in 1 of 240 answers. That puts it #158 of the 263 companies AI named in Melbourne.
In those answers AI mentioned it in passing and did not recommend it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #158of 263 | 0% | 0% | 2.0 | 1 of 80 |
 ChatGPT | 0 of 80 | ||||
 Gemini | 0 of 80 | ||||
 Google AI Mode | #75of 91 | 1% | 0% | 2.0 | 1 of 80 |
CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services64 answers ahead of you | 27% | 30% | 20% | 31% |
| 155 | CoreTechs IT Serviceslevel with you | 0% | 1% | ||
| 156 | Crowd ITlevel with you | 0% | 1% | ||
| 157 | Cyber One Solutionslevel with you | 0% | 1% | ||
| 158 | CyberCXyou | 0% | 1% |
Cyber One Solutions is level with you, Danny Martin IT Services level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described CyberCX when they named it, word for word, from the October 2026 answers.
Instead of a massive corporate tier-1 provider (like First Focus or CyberCX) that might treat you like a number, or a rigid generalist, a good approach for an event/conference firm in Melbourne is …
Instead of a massive corporate tier-1 provider (like First Focus or CyberCX) that might treat you like a number, or a rigid generalist, a good approach for an event/conference firm in Melbourne is a nimble, high-touch boutique MSP that understands fast-paced, mobile, and cloud-heavy environments.
AI states 1 facts about CyberCX
In the October 2026 answers, AI describes your company in 1 statements: 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 1 in Findrix →What to do with this report
Get named where you are not
CyberCX appeared in 1 of the 80 buyer questions. Findrix runs the other 79 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 1 facts about CyberCX. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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