AI Rankings · it support and managed service providers (smb) · Melbourne
Grassroots IT, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Grassroots IT came up in 1 of 240 answers. That puts it #172 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #172of 263 | 0% | 100% | 2.0 | 1 of 80 |
 ChatGPT | 0 of 80 | ||||
 Gemini | 0 of 80 | ||||
 Google AI Mode | #77of 91 | 1% | 100% | 2.0 | 1 of 80 |
CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services64 answers ahead of you | 27% | 30% | 20% | 31% |
| 169 | F1 IT Grouplevel with you | 0% | 1% | ||
| 170 | famitechlevel with you | 0% | 1% | ||
| 171 | Gadget Geeks Melbournelevel with you | 0% | 1% | ||
| 172 | Grassroots ITyou | 0% | 1% |
Gadget Geeks Melbourne is level with you, Guarana IT level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Grassroots IT when they named it, word for word, from the October 2026 answers.
Grassroots IT Location/Coverage: Headquartered in Milton, QLD, but explicitly promotes specialized IT Support for Environmental Consultants and engineering firms
Headquartered in Milton, QLD, but explicitly promotes specialized IT Support for Environmental Consultants and engineering firms.
They specifically tailor their infrastructure support toward the unique workflows of environmental consultancies—such as offline-first field data capture, remote syncing, geo-tagging, chain-of-custody data integrity, and disaster planning for lost field devices.
AI states 2 facts about Grassroots IT
In the October 2026 answers, AI describes your company in 2 statements: 1 about address and 1 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 2 in Findrix →What to do with this report
Get named where you are not
Grassroots IT appeared in 1 of the 80 buyer questions. Findrix runs the other 79 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 2 facts about Grassroots IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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