AI Rankings · it support and managed service providers (smb) · Melbourne
ITSPLUS, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), ITSPLUS came up in 10 of 240 answers. That puts it #15 of the 263 companies AI named in Melbourne.
In 9 of those 10 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #15of 263 | 4% | 90% | 4.3 | 9 of 80 |
 ChatGPT | #10of 176 | 8% | 100% | 5.3 | 6 of 80 |
 Gemini | #30of 127 | 3% | 100% | 3.0 | 2 of 80 |
 Google AI Mode | #22of 91 | 3% | 50% | 2.5 | 2 of 80 |
ChatGPT names ITSPLUS most often, Google AI Mode least. CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services55 answers ahead of you | 27% | 30% | 20% | 31% |
| 12 | Intellect IT2 answers ahead of you | 5% | 5% | 3% | 8% |
| 13 | MSP Corporation2 answers ahead of you | 5% | 4% | 6% | 5% |
| 14 | CTSlevel with you | 4% | 10% | 3% | |
| 15 | ITSPLUSyou | 4% | 8% | 3% | 3% |
CTS is level with you, Managed IT Services Australia level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described ITSPLUS when they named it, word for word, from the October 2026 answers.
ITSPLUS — specifically services Preston and offers onsite support plus layered cybersecurity covering endpoints, email, firewall, DNS and backups
specifically services Preston and offers onsite support plus layered cybersecurity covering endpoints, email, firewall, DNS and backups.
It also mentions Essential Eight and managed detection.
AI states 13 facts about ITSPLUS
In the October 2026 answers, AI describes your company in 13 statements: 11 about the service and 2 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 13 in Findrix →What to do with this report
Get named where you are not
ITSPLUS appeared in 9 of the 80 buyer questions. Findrix runs the other 71 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 13 facts about ITSPLUS. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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