AI Rankings · it support and managed service providers (smb) · Melbourne
ITswitch, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), ITswitch came up in 13 of 240 answers. That puts it #10 of the 263 companies AI named in Melbourne.
In 12 of those 13 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #10of 263 | 5% | 92% | 2.9 | 9 of 80 |
 ChatGPT | #15of 176 | 5% | 100% | 4.5 | 4 of 80 |
 Gemini | #4of 127 | 8% | 83% | 2.3 | 6 of 80 |
 Google AI Mode | #12of 91 | 4% | 100% | 1.7 | 3 of 80 |
Gemini names ITswitch most often, Google AI Mode least. CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services52 answers ahead of you | 27% | 30% | 20% | 31% |
| 7 | Unity Systems2 answers ahead of you | 6% | 9% | 10% | |
| 8 | Dtech1 answer ahead of you | 6% | 8% | 5% | 5% |
| 9 | Agile ITlevel with you | 5% | 5% | 5% | 6% |
| 10 | ITswitchyou | 5% | 5% | 8% | 4% |
Agile IT is level with you, First Focus 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described ITswitch when they named it, word for word, from the October 2026 answers.
Melbourne Managed IT Providers for Cloud Migration Provider Core Focus Typical Services Offered IT Switch SMB IT & Cloud Support Microsoft 365, Azure/AWS migration, systematic backup, and security …
Microsoft 365, Azure/AWS migration, systematic backup, and security
(Melbourne CBD)
AI states 17 facts about ITswitch
In the October 2026 answers, AI describes your company in 17 statements: 16 about the service and 1 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 17 in Findrix →What to do with this report
Get named where you are not
ITswitch appeared in 9 of the 80 buyer questions. Findrix runs the other 71 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 17 facts about ITswitch. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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