AI Rankings · it support and managed service providers (smb) · Melbourne
Otto IT, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Otto IT came up in 9 of 240 answers. That puts it #19 of the 263 companies AI named in Melbourne.
In 8 of those 9 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #19of 263 | 4% | 89% | 2.3 | 9 of 80 |
 ChatGPT | #23of 176 | 4% | 100% | 2.3 | 3 of 80 |
 Gemini | #19of 127 | 4% | 67% | 1.7 | 3 of 80 |
 Google AI Mode | #14of 91 | 4% | 100% | 3.0 | 3 of 80 |
CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services56 answers ahead of you | 27% | 30% | 20% | 31% |
| 16 | Managed IT Services Australia1 answer ahead of you | 4% | 6% | 5% | 1% |
| 17 | Managed Services Australia1 answer ahead of you | 4% | 8% | 4% | 1% |
| 18 | Fitzroy ITlevel with you | 4% | 4% | 4% | 4% |
| 19 | Otto ITyou | 4% | 4% | 4% | 4% |
Fitzroy IT is level with you, Accel IT 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Otto IT when they named it, word for word, from the October 2026 answers.
…public-facing venues, creative spaces, and small businesses: Otto IT Located nearby in Northcote, they deliver proactive managed IT services, network architecture, and robust cybersecurity…
Located nearby in Northcote, they deliver proactive managed IT services, network architecture, and robust cybersecurity setups tailored to local organizations.
They specialize in designing secure business networks with proper segmentation to ensure guest traffic remains completely separated from sensitive internal systems.
AI states 18 facts about Otto IT
In the October 2026 answers, AI describes your company in 18 statements: 11 about the service, 6 about address and 1 about award.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 18 in Findrix →What to do with this report
Get named where you are not
Otto IT appeared in 9 of the 80 buyer questions. Findrix runs the other 71 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 18 facts about Otto IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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