AI Rankings · it support and managed service providers (smb) · Melbourne
TechSend, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), TechSend came up in 4 of 240 answers. That puts it #47 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #47of 263 | 2% | 100% | 3.3 | 4 of 80 |
| #43of 176 | 3% | 100% | 4.0 | 2 of 80 | |
| 0 of 80 | |||||
| #30of 91 | 3% | 100% | 2.5 | 2 of 80 |
CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | |||
|---|---|---|---|---|---|
| 1 | CX IT Services61 answers ahead of you | 27% | 30% | 20% | 31% |
| 44 | Multimode ITlevel with you | 2% | 4% | 1% | |
| 45 | NEXI Managed IT Serviceslevel with you | 2% | 4% | 1% | |
| 46 | synfo Managed IT Serviceslevel with you | 2% | 3% | 1% | 1% |
| 47 | TechSendyou | 2% | 3% | 3% |
synfo Managed IT Services is level with you, Telco ICT Group level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described TechSend when they named it, word for word, from the October 2026 answers.
Best documented Sunbury option: TechSend — TechSend's Sunbury business IT servicestechsend.com.au offers managed IT, Microsoft 365/Intune, MFA, Conditional Access, device compliance, EDR, phishing …
Delivers managed IT and on-site networking/cybersecurity services covering the Brunswick and Coburg districts.
also specifically services Malvern and advertises Wi-Fi/networking, MFA, Conditional Access, device compliance and Essential Eight security work.
AI states 4 facts about TechSend
In the October 2026 answers, AI describes your company in 4 statements: 4 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 4 in Findrix →What to do with this report
Get named where you are not
TechSend appeared in 4 of the 80 buyer questions. Findrix runs the other 76 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 4 facts about TechSend. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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