AI Rankings · it support and managed service providers (smb) · Melbourne
The Virtual IT Department, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), The Virtual IT Department came up in 2 of 240 answers. That puts it #122 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #122of 263 | 1% | 100% | 3.0 | 2 of 80 |
 ChatGPT | #104of 176 | 1% | 100% | 2.0 | 1 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #69of 91 | 1% | 100% | 4.0 | 1 of 80 |
CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services63 answers ahead of you | 27% | 30% | 20% | 31% |
| 119 | T4Blevel with you | 1% | 3% | ||
| 120 | Tbourke Solutionslevel with you | 1% | 1% | 1% | |
| 121 | The Missing Linklevel with you | 1% | 3% | ||
| 122 | The Virtual IT Departmentyou | 1% | 1% | 1% |
The Missing Link is level with you, Truis level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described The Virtual IT Department when they named it, word for word, from the October 2026 answers.
1300 INTECH1300intech.com.au The Virtual IT Department — 11/50 New St, Ringwood
11/50 New St, Ringwood.
Interestingly, their own service catalogue includes BitTitan MigrationWiz mailbox-migration tooling, which is commonly used for moving mailboxes between Microsoft 365/Exchange environments.
AI states 3 facts about The Virtual IT Department
In the October 2026 answers, AI describes your company in 3 statements: 2 about address and 1 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 3 in Findrix →What to do with this report
Get named where you are not
The Virtual IT Department appeared in 2 of the 80 buyer questions. Findrix runs the other 78 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 3 facts about The Virtual IT Department. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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