AI Rankings · it support and managed service providers (smb) · the Illawarra
Jim's IT, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Jim's IT came up in 2 of 180 answers. That puts it #45 of the 74 companies AI named in the Illawarra.
In 1 of those 2 answers AI recommended it. In the other one it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #45of 74 | 1% | 50% | 1.5 | 2 of 60 |
 ChatGPT | 0 of 60 | ||||
 Gemini | 0 of 60 | ||||
 Google AI Mode | #18of 41 | 3% | 50% | 1.5 | 2 of 60 |
MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies43 answers ahead of you | 25% | 30% | 38% | 7% |
| 42 | Computers Daptolevel with you | 1% | 3% | ||
| 43 | Herison ITlevel with you | 1% | 3% | ||
| 44 | IT Support for Seniorslevel with you | 1% | 2% | 2% | |
| 45 | Jim's ITyou | 1% | 3% |
IT Support for Seniors is level with you, PRO IT level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Jim's IT when they named it, word for word, from the October 2026 answers.
Jim’s I.T
consumer-focused mobile techs (like Geeks2u or Jim's IT) typically handle office desktops rather than factory floor hardware diagnostics or component-level industrial break-fix.
Jim’s I.T. (Wollongong/Port Kembla) and Geeks2U both provide on-site mobile IT support and computer repairs around Port Kembla with explicit No Fix, No Fee policies.
AI states 5 facts about Jim's IT
In the October 2026 answers, AI describes your company in 5 statements: 3 about the service, 1 about prices and 1 about contact.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 5 in Findrix →What to do with this report
Get named where you are not
Jim's IT appeared in 2 of the 60 buyer questions. Findrix runs the other 58 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 5 facts about Jim's IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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