AI Rankings · it support and managed service providers (smb) · the Illawarra
PCC Computers, according to AI (October 2026)
When a buyer in the Illawarra asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), PCC Computers came up in 9 of 180 answers. That puts it #20 of the 74 companies AI named in the Illawarra.
In 8 of those 9 answers AI recommended it. In the other one it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in the Illawarra. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #20of 74 | 5% | 89% | 3.1 | 7 of 60 |
 ChatGPT | #19of 50 | 7% | 100% | 4.3 | 4 of 60 |
 Gemini | #16of 33 | 7% | 75% | 2.5 | 4 of 60 |
 Google AI Mode | #22of 41 | 2% | 100% | 1.0 | 1 of 60 |
ChatGPT names PCC Computers most often, Google AI Mode least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Black Wolf IT leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | AST Technologies36 answers ahead of you | 25% | 30% | 38% | 7% |
| 17 | ShowellTech5 answers ahead of you | 8% | 12% | 12% | |
| 18 | Kiama Forward Computers4 answers ahead of you | 7% | 17% | 3% | 2% |
| 19 | Ericom2 answers ahead of you | 6% | 17% | 2% | |
| 20 | PCC Computersyou | 5% | 7% | 7% | 2% |
Ericom is 2 answers ahead of you, Sensible Business Solutions 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described PCC Computers when they named it, word for word, from the October 2026 answers.
PCC Computers, for example, specifically advertises Port Kembla business support including network setup, backups, hardware servicing and Microsoft 365; RDS IT Solutions covers the Illawarra and…
PCC Computers, for example, specifically advertises Port Kembla business support including network setup, backups, hardware servicing and Microsoft 365
They offer comprehensive business IT support focused on physical network configurations, server integration, and workstation readiness.
AI states 13 facts about PCC Computers
In the October 2026 answers, AI describes your company in 13 statements: 10 about the service, 2 about address and 1 about history.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 13 in Findrix →What to do with this report
Get named where you are not
PCC Computers appeared in 7 of the 60 buyer questions. Findrix runs the other 53 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 13 facts about PCC Computers. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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