AI Rankings · it support and managed service providers (smb) · Wollongong
efex, according to AI (October 2026)
When a buyer in Wollongong asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), efex came up in 4 of 240 answers. That puts it #35 of the 90 companies AI named in Wollongong.
In 3 of those 4 answers AI recommended it. In the other one it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Wollongong. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #35of 90 | 2% | 75% | 3.5 | 4 of 80 |
 ChatGPT | #31of 66 | 3% | 100% | 3.0 | 2 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | #24of 42 | 3% | 50% | 4.0 | 2 of 80 |
MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Rodin IT Support Services Wollongong leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Rodin IT Support Services Wollongong66 answers ahead of you | 29% | 35% | 21% | 31% |
| 32 | CyberAgency Group1 answer ahead of you | 2% | 5% | 1% | |
| 33 | MicroRentals1 answer ahead of you | 2% | 3% | 4% | |
| 34 | Neotech Information Technology1 answer ahead of you | 2% | 3% | 1% | 3% |
| 35 | efexyou | 2% | 3% | 3% |
Neotech Information Technology is 1 answer ahead of you, South East Technology Services level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described efex when they named it, word for word, from the October 2026 answers.
Best fits efex - Managed IT Services Wollongong — Probably the most relevant local option
Its Managed Cyber Zero starts at $60/user/month and includes remote monitoring, endpoint maintenance, Microsoft 365 management and a remote service desk.
efex says it has locally based engineers, but the published package is clearly designed around remote support rather than routine onsite visits.
AI states 5 facts about efex
In the October 2026 answers, AI describes your company in 5 statements: 2 about the service, 2 about ownership and 1 about prices.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 5 in Findrix →What to do with this report
Get named where you are not
efex appeared in 4 of the 80 buyer questions. Findrix runs the other 76 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 5 facts about efex. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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