AI Rankings · it support and managed service providers (smb) · Wollongong
Ericom, according to AI (October 2026)
When a buyer in Wollongong asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Ericom came up in 7 of 240 answers. That puts it #27 of the 90 companies AI named in Wollongong.
In 5 of those 7 answers AI recommended it. In the other 2 it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Wollongong. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #27of 90 | 3% | 71% | 4.7 | 7 of 80 |
 ChatGPT | #16of 66 | 9% | 71% | 4.7 | 7 of 80 |
 Gemini | 0 of 80 | ||||
 Google AI Mode | 0 of 80 |
MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Rodin IT Support Services Wollongong leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Rodin IT Support Services Wollongong63 answers ahead of you | 29% | 35% | 21% | 31% |
| 24 | PCC Computers Shellharbour Stockland2 answers ahead of you | 4% | 5% | 5% | 1% |
| 25 | The Original PC Doctor2 answers ahead of you | 4% | 3% | 4% | 5% |
| 26 | Assett Professional Services1 answer ahead of you | 3% | 10% | ||
| 27 | Ericomyou | 3% | 9% |
Assett Professional Services is 1 answer ahead of you, Tech Hub Australia level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Ericom when they named it, word for word, from the October 2026 answers.
Ericom — Particularly interesting if you want a larger local managed-IT operation
Particularly interesting if you want a larger local managed-IT operation.
Its Wollongong/Coniston operation has onsite engineers and manages networks and infrastructure across the Illawarra.
AI states 12 facts about Ericom
In the October 2026 answers, AI describes your company in 12 statements: 5 about the service, 4 about address, 2 about other things and 1 about team.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 12 in Findrix →What to do with this report
Get named where you are not
Ericom appeared in 7 of the 80 buyer questions. Findrix runs the other 73 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 12 facts about Ericom. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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