AI Rankings · it support and managed service providers (smb) · Wollongong
Microsolve, according to AI (October 2026)
When a buyer in Wollongong asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Microsolve came up in 49 of 240 answers. That puts it #4 of the 90 companies AI named in Wollongong.
In 47 of those 49 answers AI recommended it. In the other 2 it only mentioned it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Wollongong. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #4of 90 | 20% | 96% | 2.5 | 36 of 80 |
 ChatGPT | #11of 66 | 16% | 100% | 3.1 | 13 of 80 |
 Gemini | #5of 40 | 19% | 93% | 2.4 | 15 of 80 |
 Google AI Mode | #3of 42 | 26%Most recommended | 95% | 2.0 | 21 of 80 |
Google AI Mode names Microsolve most often, ChatGPT least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Rodin IT Support Services Wollongong leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Rodin IT Support Services Wollongong21 answers ahead of you | 29% | 35% | 21% | 31% |
| 2 | MLogic IT4 answers ahead of you | 22% | 39% | 11% | 16% |
| 3 | AST Technologies1 answer ahead of you | 21% | 23% | 29% | 11% |
| 4 | Microsolveyou | 20% | 16% | 19% | 26% |
AST Technologies is 1 answer ahead of you, RDS IT Solutions 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Microsolve when they named it, word for word, from the October 2026 answers.
Local and regional providers advertising around-the-clock or after-hours emergency coverage include: Microsolve: Operating out of the Innovation Campus in North Wollongong since 1992, they provide …
Operating out of the Innovation Campus in North Wollongong since 1992, they provide fixed-price managed IT and server/network management that explicitly spans 24x7 coverage for businesses across the Illawarra.
Established local providers (such as Microsolve, PRO IT, and AST Technologies) offer continuous monitoring and helpdesk options.
AI states 98 facts about Microsolve
In the October 2026 answers, AI describes your company in 98 statements: 61 about the service, 16 about address, 11 about history, 6 about prices and 4 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 98 in Findrix →Your “Top 3 in AI answers” badge
Google AI Mode puts Microsolve in its top 3 for Wollongong. That earns the badge for your website: it names the engine, links to the ranking and updates itself.
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/wollongong" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-wollongong-microsolve.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Wollongong" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/wollongong" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-wollongong-microsolve-dark.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Wollongong" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/wollongong" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-wollongong-microsolve-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Wollongong" width="260" height="48"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/wollongong" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-wollongong-microsolve-dark-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Wollongong" width="260" height="48"></a>
- One badge, the engines that recommend you on it. Add the other engines by climbing into their top 3.
- The image lives on findrix.ai and updates itself: month and engines change, your code does not.
- Drop out of every top 3 and it quietly turns into “Listed in AI Rankings”. It never breaks and never lies.
- It links to the ranking on findrix.ai.
- Use the image as it is. Do not edit, recolour or crop it.
- Always place it with the link from the code.
- The badge is valid while the current ranking backs it.
- Findrix may withdraw the badge, for example if the image is changed or the link is removed.
What to do with this report
Get named where you are not
Microsolve appeared in 36 of the 80 buyer questions. Findrix runs the other 44 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 98 facts about Microsolve. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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