AI Rankings · it support and managed service providers (smb) · Wollongong
PRO IT, according to AI (October 2026)
When a buyer in Wollongong asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), PRO IT came up in 10 of 240 answers. That puts it #21 of the 90 companies AI named in Wollongong.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Wollongong. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #21of 90 | 4% | 100% | 3.0 | 7 of 80 |
 ChatGPT | #27of 66 | 3% | 100% | 3.5 | 2 of 80 |
 Gemini | #14of 40 | 6% | 100% | 3.0 | 5 of 80 |
 Google AI Mode | #17of 42 | 4% | 100% | 2.7 | 3 of 80 |
Gemini names PRO IT most often, ChatGPT least. MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Rodin IT Support Services Wollongong leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Rodin IT Support Services Wollongong60 answers ahead of you | 29% | 35% | 21% | 31% |
| 18 | Illawarra Support Solutions PTY LTD4 answers ahead of you | 6% | 16% | 1% | |
| 19 | Geeks2U1 answer ahead of you | 5% | 1% | 6% | 6% |
| 20 | Mobile Geeks Wollongong1 answer ahead of you | 5% | 5% | 9% | |
| 21 | PRO ITyou | 4% | 3% | 6% | 4% |
Mobile Geeks Wollongong is 1 answer ahead of you, Sensible Business Solutions level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described PRO IT when they named it, word for word, from the October 2026 answers.
PRO IT — Offers 24×7 Australian Support with local certified engineers and phone triage covering the Illawarra region for critical business infrastructure
Offers 24×7 Australian Support with local certified engineers and phone triage covering the Illawarra region for critical business infrastructure
Services the Wollongong area with promoted 24×7 Australian phone support and engineering teams available for urgent network or system emergencies.
AI states 16 facts about PRO IT
In the October 2026 answers, AI describes your company in 16 statements: 14 about the service, 1 about team and 1 about ownership.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 16 in Findrix →What to do with this report
Get named where you are not
PRO IT appeared in 7 of the 80 buyer questions. Findrix runs the other 73 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 16 facts about PRO IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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