AI Rankings · it support and managed service providers (smb) · Wollongong
Telstra, according to AI (October 2026)
When a buyer in Wollongong asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Telstra came up in 2 of 240 answers. That puts it #61 of the 90 companies AI named in Wollongong.
In those answers AI mentioned it in passing and did not recommend it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Wollongong. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #61of 90 | 1% | 0% | 2.5 | 2 of 80 |
 ChatGPT | 0 of 80 | ||||
 Gemini | 0 of 80 | ||||
 Google AI Mode | #27of 42 | 3% | 0% | 2.5 | 2 of 80 |
MLogic IT leads on ChatGPT. AST Technologies leads on Gemini. Rodin IT Support Services Wollongong leads on Google AI Mode.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Rodin IT Support Services Wollongong68 answers ahead of you | 29% | 35% | 21% | 31% |
| 58 | Simple ITlevel with you | 1% | 3% | ||
| 59 | South Coast Tech Helplevel with you | 1% | 3% | ||
| 60 | Synergy ITlevel with you | 1% | 1% | 1% | |
| 61 | Telstrayou | 1% | 3% |
Synergy IT is level with you, Unitech Solutions level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Telstra when they named it, word for word, from the October 2026 answers.
Contact your internet service provider immediately (e.g., Telstra, Aussie Broadband, Skymesh) as NBN-supplied network termination devices (NTDs) or provider modems damaged by lightning strikes may …
AI states 0 facts about Telstra
In the October 2026 answers, AI describes your company in 0 statements.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 0 in Findrix →What to do with this report
Get named where you are not
Telstra appeared in 2 of the 80 buyer questions. Findrix runs the other 78 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 0 facts about Telstra. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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