AI Rankings · ndis and aged care software · Australia
SupportAbility, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for NDIS and aged care software, SupportAbility came up in 27 of 180 answers. That puts it #6 of the 177 companies AI named in Australia.
In 19 of those 27 answers AI recommended it. In the other 8 it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #6of 177 | 15% | 70% | 3.9 | 20 of 60 |
 ChatGPT | #6of 119 | 18% | 55% | 3.6 | 11 of 60 |
 Gemini | #7of 101 | 18% | 82% | 4.2 | 11 of 60 |
 Google AI Mode | #10of 80 | 8% | 80% | 4.0 | 5 of 60 |
ChatGPT names SupportAbility most often, Google AI Mode least. ShiftCare leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | ShiftCare76 answers ahead of you | 57% | 58% | 48% | 65% |
| 3 | Lumary22 answers ahead of you | 27% | 35% | 23% | 23% |
| 4 | Brevity20 answers ahead of you | 26% | 38% | 28% | 12% |
| 5 | CareMaster8 answers ahead of you | 19% | 27% | 13% | 18% |
| 6 | SupportAbilityyou | 15% | 18% | 18% | 8% |
CareMaster is 8 answers ahead of you, FlowLogic 5 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described SupportAbility when they named it, word for word, from the October 2026 answers.
…home-care operations ⭐⭐⭐ ⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ Excellent aged-care depth SupportAbility NDIS-focused providers ⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ ⭐⭐ Great if aged care is secondary 1
giant enterprise platforms like SupportAbility can feel heavy, overly complex, and hard to justify on a per-user pricing model.
feature mobile apps or support standard smartphone keyboard voice-to-text functionality for entering notes immediately following a shift.
AI states 37 facts about SupportAbility
In the October 2026 answers, AI describes your company in 37 statements: 37 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 37 in Findrix →What to do with this report
Get named where you are not
SupportAbility appeared in 20 of the 60 buyer questions. Findrix runs the other 40 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 37 facts about SupportAbility. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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