AI Rankings · chatbots and conversational ai for customer service · Australia
AiDial, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, AiDial came up in 13 of 180 answers. That puts it #12 of the 250 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #12of 250 | 7% | 100% | 2.9 | 9 of 60 |
 ChatGPT | #50of 156 | 2% | 100% | 5.0 | 1 of 60 |
 Gemini | #13of 107 | 10% | 100% | 2.7 | 6 of 60 |
 Google AI Mode | #9of 114 | 10% | 100% | 2.8 | 6 of 60 |
Gemini names AiDial most often, ChatGPT least. Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom55 answers ahead of you | 38% | 35% | 40% | 38% |
| 9 | Claude4 answers ahead of you | 9% | 8% | 13% | 7% |
| 10 | Salesforce4 answers ahead of you | 9% | 8% | 12% | 8% |
| 11 | Lorikeet2 answers ahead of you | 8% | 3% | 15% | 7% |
| 12 | AiDialyou | 7% | 2% | 10% | 10% |
Lorikeet is 2 answers ahead of you, Google level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described AiDial when they named it, word for word, from the October 2026 answers.
Aussie AI Agency (AiDial): If you find that overnight clients prefer texting or calling rather than using a website chat widget, this option provides an AI phone receptionist ("Steve") that can…
AiDial — Australian conversational AI platform with 24/7 AI customer care, Australian-hosted infrastructure and a support team based entirely in Australia.
Provides an Australian AI customer service platform built on local cloud infrastructure to comply with data sovereignty laws.
AI states 23 facts about AiDial
In the October 2026 answers, AI describes your company in 23 statements: 21 about the service, 1 about team and 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 23 in Findrix →What to do with this report
Get named where you are not
AiDial appeared in 9 of the 60 buyer questions. Findrix runs the other 51 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 23 facts about AiDial. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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