AI Rankings · chatbots and conversational ai for customer service · Australia
Lorikeet, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, Lorikeet came up in 15 of 180 answers. That puts it #11 of the 250 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #11of 250 | 8% | 100% | 3.1 | 13 of 60 |
 ChatGPT | #24of 156 | 3% | 100% | 1.5 | 2 of 60 |
 Gemini | #8of 107 | 15% | 100% | 3.9 | 9 of 60 |
 Google AI Mode | #14of 114 | 7% | 100% | 2.3 | 4 of 60 |
Gemini names Lorikeet most often, ChatGPT least. Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom53 answers ahead of you | 38% | 35% | 40% | 38% |
| 8 | Freshdesk4 answers ahead of you | 11% | 8% | 13% | 10% |
| 9 | Claude2 answers ahead of you | 9% | 8% | 13% | 7% |
| 10 | Salesforce2 answers ahead of you | 9% | 8% | 12% | 8% |
| 11 | Lorikeetyou | 8% | 3% | 15% | 7% |
Salesforce is 2 answers ahead of you, AiDial 2 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Lorikeet when they named it, word for word, from the October 2026 answers.
Specialized / Localized Australian AI Solutions Lorikeet: Built for regulated APAC industries (like fintech and insurance) with a strong emphasis on Australian data residency, Lorikeet supports…
Built for regulated APAC industries (like fintech and insurance) with a strong emphasis on Australian data residency, Lorikeet supports multi-channel end-to-end resolution (chat, email, voice, SMS) and features automatic language-switching across diverse customer bases.
An Australian-developed AI customer service and operations platform built specifically for high-accuracy, complex resolutions in regulated sectors (like finance, healthcare, and insurance).
AI states 22 facts about Lorikeet
In the October 2026 answers, AI describes your company in 22 statements: 19 about the service, 2 about other things and 1 about address.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 22 in Findrix →What to do with this report
Get named where you are not
Lorikeet appeared in 13 of the 60 buyer questions. Findrix runs the other 47 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 22 facts about Lorikeet. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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